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Log-in page

This topic has 4 replies, 2 voices, and was last updated 3 months, 2 weeks ago by brookefox123.

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January 13, 2025 at 3:24 pm #6579

brookefox123
Participant

Hello,

I’m not sure what the issue is here. I got out new router set up and working late December. I went away on a two week vacation and I can’t seem to access the log in page for my router. I’ve tried on my phone and PC, with and without WiFi connection. No one logged in while I was away. The page just won’t load and I keep getting a timeout error.

January 13, 2025 at 3:38 pm #6581

support
Keymaster

@brookefox123 Let’s use the PC to debug this. Can you check the IP address on the PC? Is it in the same subnet as the router (i.e., if router is 192.168.10.1, then PC should have something like 192.168.10.xyz).

January 13, 2025 at 3:56 pm #6582

brookefox123
Participant

Ok – thanks!

Yes they are the same.

January 13, 2025 at 6:01 pm #6583

support
Keymaster

@brookefox123 But you still have the timeout issue? Can you send a screenshot to [email protected]?

January 14, 2025 at 3:13 pm #6584

brookefox123
Participant

Yes, I’ll send it now.
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