User Profile: support

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Viewing 15 posts - 1 through 15 (of 1,310 total)
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  • in reply to: Issues with Access Point mode #7006
    support
    Keymaster

    @strima Upgrade in AP mode is broken. We’ll fix this in the next release, coming in the next few days.

    in reply to: Restore settings – rules regarding different models. #7005
    support
    Keymaster

    You can restore full backup files across hardware models since v2.6.2. VPN passwords, Cloud management key and DDNS password will be scrambled and you need to manually fix them. You may also want to inspect Network and Wireless settings to make sure they are OK.

    support
    Keymaster

    The max speed with WireGuard for the AX1800 is 500Mbps. You should be able to get that if the VPN server is fast enough.

    in reply to: certicate for pcwrt router #7001
    support
    Keymaster

    The certificate for the local website is self-signed. Browsers will complain that it’s not signed by a trusted certificate store. You can choose to proceed regardless of the warning since you know it’s your local router site.

    support
    Keymaster

    What is your measured speed?

    in reply to: Issues with Access Point mode #6992
    support
    Keymaster

    @strima Thanks for the additional info. We’re still looking into this.

    in reply to: How to remote control the pcWRT router #6989
    support
    Keymaster

    2. You set it up once. Take it to location 2 and it should work. You can test it with your smartphone on mobile connection while at location 2. If you put it behind another router at location 2, you might need to set up port forwarding on that router for the UDP port used by remote control. But in most cases you don’t need to do that, it’ll just work.

    3. If you put the ISP router in bridge mode, then the pcWRT router will have a direct Internet facing interface, just like it’s directly connected to your ISP.

    support
    Keymaster

    What’s your hardware model and what VPN protocol are you using? What’s your speed measurement by the way?

    in reply to: Newifi D2 slow #6980
    support
    Keymaster

    To get a baseline, start with Access Control completely disabled. Compare the speeds of connecting the pcWRT directly to the ONT and pcWRT to Verizon router to ONT.

    in reply to: Newifi D2 slow #6976
    support
    Keymaster

    What are the speeds over Ethernet, 5GHz Wifi and 2.4GHz Wifi? Enforced Access Control will have an impact on speed but other settings do not.

    in reply to: How to remote control the pcWRT router #6973
    support
    Keymaster

    There are two ways to remote control a pcWRT router:
    1. Via pcWRT Cloud control (see the first post in the current topic)
    2. Set up a VPN server on the pcWRT router and log back in your home network via VPN.

    Method 1 is more secure than the normal way of opening up the web server port on your router and using DDNS to access the router. After you set it up, you’ll log in to pcwrt.com to manage the router. The pcwrt.com web server is used as a relay to send messages between your browser and the router. No data is saved on the server. And there’s no open port on your router (which you can use ShieldsUP to verify).

    If you want to use method 2, here’s how to set up a VPN server on the router: https://www.pcwrt.com/2021/01/the-complete-guide-to-setting-up-a-wireguard-vpn-server-at-home-with-pcwrt/. Make sure the LAN box under “Network Access” is checked when you configure the VPN server.

    Method 2 allows full functionality since it’s using the local web server on the router, while method 1 lacks some functionality (notably VPN management).

    in reply to: Power but no internet #6966
    support
    Keymaster

    Glad it worked out.

    in reply to: custom colours #6965
    support
    Keymaster

    Thanks for the suggestion. We’ll get some white colored inventory.

    in reply to: Issues with Access Point mode #6961
    support
    Keymaster

    @strima I assume you upgraded the AP to 2.8.0? Don’t edit /etc/config/network directly, it will be overwritten. Configure the VLAN assignment from the UI. Only the LAN port connecting to the main router should be tagged. Other LAN ports should be untagged, but you can assign them to different VLANs.

    in reply to: Power but no internet #6960
    support
    Keymaster

    @pinklock Did the router reboot after you release the button? Please send a video snippet to [email protected].

Viewing 15 posts - 1 through 15 (of 1,310 total)