User Profile: support

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Viewing 15 posts - 136 through 150 (of 1,310 total)
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  • in reply to: Setting up Multiple Networks #6384
    support
    Keymaster

    When you load the Wireless Settings page, there’s a + icon on the right under the “WiFi Networks” section. Click on that.

    in reply to: OpenVPN connection problems #6383
    support
    Keymaster

    Suppose you configured two VPN connections using WireGuard, one to NYC another to Paris. You can only connect to one of them at a time. If you want to switch from NYC to Paris, then you need to log in and start the Paris connection, and the NYC connection will automatically stop.

    However, you can have one active connection per VPN protocol. Thus you can have up to three VPN connections concurrently, each using a different protocol. And if you tie these connections to different VLANs, you can effectively switch from one to another by connecting to a different SSID.

    in reply to: Access Control Profiles Not Using Specified DNS Servers #6380
    support
    Keymaster

    You can create two profiles, one using OpenDNS, the other using Google. Put your work computer in the second profile.

    in reply to: OpenVPN connection problems #6376
    support
    Keymaster

    You don’t need to do anything with the Server tab.

    On the OpenVPN Client tab, uncheck all boxes under the “Enable for Network” section, then click Save. Your Internet should be restored after this.

    Next step is to debug the OpenVPN errors. Click on the “View Log” icon on the same row as the Play icon to see the connection logs.

    in reply to: Linksys WRT32X support? #6372
    support
    Keymaster

    Thanks for following up. The effort to add support for this device has been delayed due to other priorities. Hopefully we’ll be able to get to this soon.

    in reply to: WiFi Calandar Scheduling Stopped working #6365
    support
    Keymaster

    Can you send a copy of your backup file to [email protected] so that we can test it out?

    in reply to: WiFi Calandar Scheduling Stopped working #6363
    support
    Keymaster

    Is 2.4 GHz WiFi working now?

    in reply to: White List doesn’t seem to work #6338
    support
    Keymaster

    The domain wpad.mentorg.com cannot be resolved by Google Public DNS: https://www.nslookup.io/domains/wpad.mentorg.com/dns-records/#google

    Also, please check that your firmware version is v2.6.2 or later. There was a bug for ad domains block overriding, which was fixed in v2.6.2. Please let us know if g.live.com still cannot be overridden with the latest firmware.

    in reply to: Logs not saving 24 hours #6332
    support
    Keymaster

    @rocket Can you share more info about your script?

    in reply to: Logs not saving 24 hours #6324
    support
    Keymaster

    The logs are stored in memory so there is an upper limit to the amount of memory used to store logs. The router admin page allows you to go back 24 hours but the logs may be cut off if you have a lot of Internet activities. Please consider increasing the frequency of backup for your script.

    in reply to: DHCP pools for VLANs #6322
    support
    Keymaster

    Currently there are different DHCP pools for different VLANs, except that only LAN is user configurable.

    in reply to: Adblock only and exclusively for a single site #6309
    support
    Keymaster

    Let’s say you have two tabs open in your browser, one for site A, another for site B. Both pages contain Google ads. If the router blocks Google ads, then the ads will be blocked for both tabs. The router does not know which tab you’re looking at. That’s why in the current design you need to click a Pause button if you are looking at site A and decided that you want to see ads on the page.

    in reply to: Adblock only and exclusively for a single site #6307
    support
    Keymaster

    Can you elaborate on the envisioned user experience? E.g., suppose you go from site A to site B, and from site B to site C. You want ad blocking only for site B. What would you do to achieve that from a user perspective?

    in reply to: Adblock only and exclusively for a single site #6305
    support
    Keymaster

    When you activate ad block, it will be enabled for all websites. But you can pause or suspend it before you visit a particular website.

    You can perhaps do the reverse. I.e., suspend ad blocking when you log on your computer, but activate ad blocking before you visit a particular website.

    in reply to: DoH test #6301
    support
    Keymaster

    Also, for parental controls, do the “DOH Test” to make sure that your parental controls work: https://www.pcwrt.com/2020/10/does-your-parental-control-pass-the-doh-test/. Make sure sites that are supposed to be blocked are actually blocked.

Viewing 15 posts - 136 through 150 (of 1,310 total)