User Profile: support

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Viewing 15 posts - 166 through 180 (of 1,150 total)
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  • in reply to: Wireguard VPN and intranet access #5276
    support
    Keymaster

    There’s no special setup other than checking the VLANs you need access to. You can ping the destination IP address to confirm connectivity. For SMB shares, use the normal \\<ip-address>\<share-name> path name.

    in reply to: Add settings "Network modes" to stop wifi dropping #5271
    support
    Keymaster

    @daarke01 By “wifi drops” did you mean your device got kicked off of the wifi? Or was wifi still connected but no Internet?

    in reply to: Slow Speeds #5250
    support
    Keymaster

    @billybob The speed will be reduced when you “Enforce Access Control”, but it should still be more than 50 Mbps overall. However, not all your devices need to have Access Control enforced.

    You may create multiple profiles, with “Enforce Access Control” checked for some and unchecked for others. DNS filtering, safe search, black/white listing and ad blocking will remain active even for profiles with “Enforce Access Control” unchecked.

    The purpose for the “Enforce Access Control” flag is to block the various ways to bypass Access Control (e.g., via proxies, VPN, DNS over HTTPS etc.), and to enforce an Internet access calendar (i.e., to force shutdown of the Internet) for certain devices. You don’t need to check this flag unless there are attempts to bypass Access Control from some devices.

    in reply to: Slow Speeds #5249
    support
    Keymaster

    @buddho72 Are you tunneling all your traffic through an OpenVPN connection? That’s the speed you’ll get if that’s the case. You may want to switch the VPN protocol to IKEv2 or WireGuard if your VPN service supports them. Both will bring your VPN speed up to the 100Mbps range. Normally that’s about the maximum speed you can get from your VPN service, even if you have a 1 Gbps ISP connection and infinite CPU power.

    That said, not all your traffic needs to be through a VPN connection. The pcWRT router allows you to tunnel selected VLAN(s) through VPN while leaving other VLAN(s) on your ISP connection. You can utilize your full ISP speed that way.

    If you have privacy concerns, you may want to enable DNS over HTTPS on the Internet Settings page.

    in reply to: Slow Speeds #5246
    support
    Keymaster

    You should get speed close to 1000. In passthrough mode, the pcWRT router should get a public IP address. Did you check the Internet IP address on the pcWRT router?

    If “Enforce Access Control” is checked on the profile, you may want to uncheck the box to see if you get better speed that way.

    Also, you might want to compare the “Passthrough Mode” with router mode (i.e., double NAT scenario, the pcWRT gets a private IP address from the AT&T router).

    in reply to: Add EAP Auth for Ikev2 #5242
    support
    Keymaster

    This is already supported. Please send your configuration parameters, not including your username and password, to [email protected]. We’ll help you set it up.

    support
    Keymaster

    Thanks for the suggestion. We’ll look into this.

    in reply to: "Enable for Network" settings #5219
    support
    Keymaster

    If you want to tunnel LAN port 4 through VPN via VLAN X3, you need to assign Port 4 to X3 first in the “Network Settings” page. Then, X3 will appear in the WireGuard page. Check X3, uncheck LAN and you’re done. There’s no need to add a WiFi network to X3 unless you want WiFi clients connected to the X3 VLAN also tunneled through the VPN.

    Add Port 4 to X3 VLAN

    in reply to: Flash pcwrt Lite on Archer C7 v5 #5210
    support
    Keymaster

    The firmware supports Archer C7 v2 only.

    in reply to: Wireguard Disconnect several #5206
    support
    Keymaster

    @Daarke01 Thanks for the info. The pcWRT router does not have this problem. NTP communication is always sent through the ISP connection.

    Also, a WireGuard connection monitor has been added to re-establish the connection if the connection is lost for whatever reason. C.f., https://www.pcwrt.com/forums/topic/pcwrt-firmware-v2-4-6-release-notes/

    in reply to: Setting hostname based on MAC #5201
    support
    Keymaster

    You can assign a name by adding the device to the static lease page. What’s the scenario that makes a static IP lease undesirable?

    in reply to: Add Outline, PPTP, L2TP #5200
    support
    Keymaster

    It’s on our radar but it’ll take a while.

    in reply to: Data allowance and bandwidth throttling #5199
    support
    Keymaster

    Thanks for the suggestion. We’ll look into this.

    in reply to: Parental Controlo BUG? #5192
    support
    Keymaster

    We can’t reproduce it. Can you send a copy of your backup file to [email protected]?

    in reply to: Parental Controlo BUG? #5186
    support
    Keymaster

    Sorry, can’t repeat your issue. What browser are you using?

Viewing 15 posts - 166 through 180 (of 1,150 total)