User Profile: support

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Viewing 15 posts - 1,051 through 1,065 (of 1,150 total)
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  • in reply to: White list not working #640
    support
    Keymaster

    “System Default” DNS usually does not provide blocking. The message you got came from pcWRT black list. Do you have any entries in the “Blocked URLs” and “Allowed URLs” boxes?

    in reply to: Filter Not Working #637
    support
    Keymaster

    The router identifies the devices by MAC addresses, therefore, it doesn’t matter whether you are connecting via wireless or wired. However, if you have a device that can be connected either via wifi or wired, it’s considered as two devices by the router. Because the MAC addresses are different for wired and wireless. I’d suggest that you connect both ways and give it two names, for example, “mypc-wired” and “mypc-wifi”.

    in reply to: White list not working #636
    support
    Keymaster

    @Mrbojangals Are you saying that you picked “White List” for “URL Filter Mode”? What are you seeing in the browser when you try to access the sites, i.e., blank page, missing pictures or timeout?

    in reply to: Samba port forward wan->lan #633
    support
    Keymaster

    Thanks for contracting us. It seems that our filters are a bit too aggressive in this situation. Please allow us a few days to correct this. We’ll update this thread once this is fixed. Thanks!

    in reply to: Preventing circumvention of OpenDNS with firewall rules #632
    support
    Keymaster

    The pcWRT router does this by default. No circumvention by DNS overriding or hosts files. Proxies can be blocked too, by ticking a checkbox in the UI.

    in reply to: XBOX Live problems #630
    support
    Keymaster

    @JodyGourley You may also want to try connecting the Xbox directly to pcWRT to see if you can get an IP address.

    in reply to: WIFI Range Extender #629
    support
    Keymaster

    So Belkin is the extender, right? When you connect a phone directly to pcWRT, it shows one MAC address. But when you connect the same device to the Belkin, pcWRT shows a different MAC address. Am I understanding it correctly?

    Here are some questions to help us understand it further:
    1. Every time you connect through the Belkin, does the phone’s MAC address remain the same?
    2. Do you see the MAC address for the Belkin in pcWRT status page? Is it the same as your phone as it connects through the Belkin?
    3. If you connect two different devices through the Belkin, do they have the same MAC address or different MAC addresses?

    Please don’t post your screenshots with MAC & IP addresses here. You can send them to [email protected] if you wish. Thanks!

    in reply to: XBOX Live problems #625
    support
    Keymaster

    @JodyGourley So wifi connection fails, you haven’t got to the point to test XBox Live connectivity yet, right? If so, can you try wired connection? Are you able to obtain an IP address via wire?

    in reply to: WIFI Range Extender #624
    support
    Keymaster

    @JodyGourley Are we talking about three phones: your have one, and your wife has two? Both your wife’s phones are named “Moms phone”? I think the router won’t allow you to have the same name for two different devices.

    in reply to: syslog #621
    support
    Keymaster

    It’ll be included in a future firmware update. If you entered your email address in System settings, you’ll receive email notifications when new firmware updates become available.

    in reply to: syslog #619
    support
    Keymaster

    @lihjong Logging is planned. We’ll provide a UI for users to get insights about visited sites.

    in reply to: How to connect pcWRT to the AT&T 2Wire gateway #616
    support
    Keymaster

    @hodermann Let’s try this is an isolated environment first. Take the following steps one-by-one, do not connect to AT&T router (for now). Actually, it’s better that you do this away from the AT&T router.

    1. Disconnect all cables (LAN, WAN, power cord) to the router.
    2. Connect the power cable ONLY and wait for the router to power up. I expect the SYS LED to be solid on. WLAN should be on too (if not, don’t worry about it for now).
    3. Keep the router powered on, press the Reset button (next to the power connector) with a pin or pen tip, hold for 10 seconds. Then let go.
    4. Wait for a few seconds, all LEDs should blink once (this is important, do you see it?). The router will reboot after that.
    5. Wait for the router to power up, SYS and WLAN should be on.

    After step 5, you should be able to see the pcwrt SSID.

    in reply to: How to connect pcWRT to the AT&T 2Wire gateway #614
    support
    Keymaster

    Just so I understand, you are seeing no WiFi at all from your PC (or whatever device you are working from), not only the pcWRT, but no other WiFi signals either (from neighbors, for example).

    To make sure that there’s a problem with the adapter, you might want to compare the device you are using with another device (a smart phone for example). If the other device sees WiFi, while this device doesn’t, there might be a problem with this device.

    in reply to: How to connect pcWRT to the AT&T 2Wire gateway #612
    support
    Keymaster

    @hodermann That seems right. Try these steps before connecting to the AT&T router:

    1. You should be seeing a wifi signal named pcwrt. Do you see it?
    2. You should be able to connect to SSID pcwrt via wifi. Yes?
    3. Open a browser on your PC, you should be able to load page http://pcwrt/. If that doesn’t work, try http://192.168.10.1.

    If all of the above works, connect to the AT&T router and things should work.

    If one of the above fails, please try the recovery steps outlined in http://www.pcwrt.com/forums/topic/no-login-page-at-192-168-10-1/.

    Please let us know how it worked and thanks for your patience.

    in reply to: How to connect pcWRT to the AT&T 2Wire gateway #610
    support
    Keymaster

    So WLAN is solid green, SYS is flashing red?

    Can you try this:
    1. Disconnect all cables from pcWRT, including the power cable. The router should be off. Wait for a minute or two.
    2. Connect ONLY the power cable. Router will boot up. Wait for about two minutes.

    Do you still see WLAN solid green, SYS flashing red?

Viewing 15 posts - 1,051 through 1,065 (of 1,150 total)