Reply To: Router shows multiple SSID's even when guest is turned off

[supportParticipant]

@abe Sorry about your troubles. The MAC address might be the problem. You may try one of the following:

1. Disconnect the pcWRT router from your modem. Reboot the modem. Connect the router, then reboot the router.
2. Call your ISP and tell them that you have a new router and need their help to fix a connectivity problem. They can refresh the MAC address for you.
3. Save a new backup file for your current configuration. Send it to [email protected] along with the MAC address you intend to use. We’ll fix the configuration for you.