Reply To: oops! – Failed to retreive data

[supportParticipant]

Please follow these steps and let us know if you have any problems in each step.

1. Connect your PC to the router WiFi (alternatively, you can connect by wire if the router is closeby).
2. Open a browser and enter http://192.168.10.1 in the address bar.
3. Enter your password to login.
4. Make changes to the router.