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Auto Update Not Available

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This topic contains 2 replies, has 2 voices, and was last updated by  imjhoskins 1 year, 6 months ago.

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  • #3515

    imjhoskins
    Participant

    After issues with the last update even after a reset, I have the message “Failed to retrieve upgrade status, please try again later.” I am currently on a prior version. Is it possible to get the latest through download to flash manually and, hopefully, fix this issue ans stay current?

    #3521

    support
    Participant

    @imjhoskins You may try reset the router, then upgrade immediately after initial setup. Do not restore an old backup after upgrade.

    Or, you may try to restore “Access Control” only after upgrade. Other settings from an old backup may be incompatible. Send email to [email protected] if you still have trouble. Thanks!

    #3523

    imjhoskins
    Participant

    That worked. The only difference in my steps was to update before restoring the access control settings. Thanks!

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