used to control the router using the cloud management prior to firmware update.
at the moment, i can no longer access the router via cloud and i have tried t remove it and re-add it.
i keep getting a message that says “failed to authenticate, please check username and remote management key”.
both values are fine, the page doesn’t allow a password to be set.
confirmed all working now. thank you.
apologies for not seeing the 3rd l in the userid… this is a mistake, but I can live with it.
I will email the support address to see if the userid can actually be changed.
At least for now I can authenticate and control the router via cloud.