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Google Drive Sync Using Insynch (Linux)

This topic contains 11 replies, has 2 voices, and was last updated by  imjhoskins 4 years, 2 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #1438

    imjhoskins
    Participant

    Synching does not occur for Google Drive with Parental Controls enabled. When disabled, everything immediately synchs. Is there a setting or domain I need to allow? The error is with validating the certificate with googleapis.com. I whitelisted it to make sure but no change.

    #1444

    support
    Participant

    Do you need parental control for the Linux box? If not, you can create another profile and assign the Linux box to the profile. Then disable parental control for that profile.

    #1445

    imjhoskins
    Participant

    I do want parental control. Everything is set how I’d like but the Google Drive syncing doesn’t work.

    #1446

    support
    Participant

    Do you have other options configured for the profile? E.g., calendars or blacklists for Google domains, YouTube etc.?

    #1447

    imjhoskins
    Participant

    calendars no
    blacklists none
    YouTube moderate
    Whitelist google.com, insynch.com

    #1448

    support
    Participant

    Thanks for the additional information. We’ll do some testing and get back to you.

    #1451

    support
    Participant

    @imjhoskins We were not able to reproduce the problem with these options turned on for the profile:
    1. Enable parental control
    2. Safe search
    3. URL filter mode: Black List
    4. YouTube restricted mode: moderate
    5. Blocked URLs: empty
    6. Allowed URLs: google.com, insynch.com
    7. No calendar

    Can you check your profile options and see if we got everything covered?

    #1452

    imjhoskins
    Participant

    Are there no logs on the router to review? I backed everything out 1 by 1 and no change until I disabled parental control.

    #1453

    support
    Participant

    There’s no logging at present. It will be added in an upcoming update.

    In the meanwhile, can you do another test?

    1. Backup your current configuration.
    2. Delete all profiles, leaving Default only.
    3. Delete all parental control options for the Default profile, but enable parental control.
    4. Does insync work?

    #1466

    imjhoskins
    Participant

    I think it may have to do with needing to specify the proxy credentials for the parental controls. I tried entering the ID/Password I use but it continues to prompt for a password. Is there a system specific password for the parental control proxy?

    #1467

    support
    Participant

    You should not need to provide proxy id/password, unless you enabled the authenticating proxy and configured your browser to use it. In that case, use the id/password you created for the authenticating proxy (create one if you haven’t done so).

    #1474

    imjhoskins
    Participant

    One interesting thing is a router reboot fixes the issue…at least temporarily. I’ll see how long this last.

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