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HSTS Error when using Parental Control Minimum Configuration

This topic contains 2 replies, has 2 voices, and was last updated by  support 3 years, 1 month ago.

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  • Author
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  • #2481

    nholzmann01
    Participant

    I’m currently using the default “Minimum Configuration” settings and am trying to let my kids access email (mail.google.com). Every time they try and connect, they’re getting an HSTS error and can’t connect to google. Any google domain (www.google.com) throws the same error. I’m currently using the latest firmware version.

    Steps to reproduce:

    1. Upgrade to latest firmware.
    2. Set default configuration to “Parental Control Minimum” configuration
    3. Connect new device to network.
    4. Try and access www.google.com –> Error
    5. Disable Access Control for default –> Successfully Connect
    • This topic was modified 3 years, 1 month ago by  nholzmann01.
    #2483

    nholzmann01
    Participant

    I think I’ve figured it out.
    Don’t just refresh the page.
    Close browser (IE) and restart.

    #2494

    support
    Participant

    @nholzmann01 Glad you figured it out!

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