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Manual update firmware files

This topic contains 3 replies, has 2 voices, and was last updated by  support 2 weeks, 4 days ago.

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  • #2963

    kravin
    Participant

    I can’t seem to find references to the location of firmware files for manual updates. I’d like to update or at the very least reload the current version of firmware. I’m running Toronto N 1.26 and have many issues. Auto update fails (Failed to retrieve upgrade status…). Web console is extremely slow or stops responding over HTTPS (HTTP is fine). NTP updates never occur regardless of time servers in the list. System settings can only be changed a few times before changes start returning return “Internal server error”. I’ve done a factory reset both through the GUI and physically and have the same issues even before reloading my backup.

    Can anyone point me to the location of the firmware files so I can manually reload/upgrade the firmware?

    #2965

    support
    Participant

    When did you start having these issues? Some problems cannot be corrected by updating new firmware (because the problem is not in the firmware). For example, if NTP does not work, it’s probably the NTP port is blocked by your network.

    #2966

    kravin
    Participant

    I noticed them at some point in time after the update to 1.26. Although that has been a while so I cant directly attribute them to the update. There are more issues I’ve neglected to mention (e.g. Bandwidth monitor never reports any data, Calendars work sporadically). The WiFi and most of the parental controls seem to work fine. It is just many of the additional functions and features that are causing me issues. My primary concern at the moment is the lack of the ability to update.

    The pcwrt sits between my WiFi network and the cable modem (which is only a modem). There isn’t anything in the path that I would expect to cause issues with NTP or updates. My other devices on the network utilize NTP from internet sources without issues.

    #2968

    support
    Participant

    If time or time zone is not correct, then calendar cannot work properly. How did you notice that NTP is not working? Also, please send screenshots of “Check for Update” error to support@pcwrt.com. We need to understand why it’s not working for you.

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