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Troubleshooting slow connections

This topic contains 1 reply, has 2 voices, and was last updated by  support 4 years, 10 months ago.

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  • #1058

    rcstanley
    Participant

    So, my internet has started being slow: sites timing out, netflix buffering. Any tips on tracking down the culprit? (PCWRT router vs provider router vs provider itself vs openDNS) I’m somewhat technical, but not quite sure how to troubleshoot this.

    #1059

    support
    Participant

    You can perform these two tests to start with:
    1. Wired vs. wireless: compare the speed connecting to the pcWRT router by wire with the speed by WiFi.
    2. If there’s no difference above, then connect a device directly to the modem (or ISP provided router) by wire. Compare with the speed in step 1.

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