Forums

Home Forums Troubleshooting Whatsapp and Video Calls

Whatsapp and Video Calls

This topic contains 1 reply, has 2 voices, and was last updated by  support 4 months, 2 weeks ago.

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #2899

    Casino
    Participant

    The video calls with Whatsapp doesn’t work with pcwrt’s wifi and works if i enable data mobile.

    I’ve checked the internet logs and i can find in “raw mode” in the tab “blocked” the following lines:

    Domain = 31.13.91.48(UDP 3478),
    31.13.90.48
    157.240.1.51
    149.154.167.91 (TCP 443) and others like that, the reason is always “Proxy/VPN”.

    What i have to do?

    • This topic was modified 4 months, 2 weeks ago by  Casino.
    • This topic was modified 4 months, 2 weeks ago by  Casino.
    #2902

    support
    Participant

    @casino You are using the device in a profile with Proxy/VPN blocked. You can move the device to a profile without Proxy/VPN block.

    If that’s not possible, try adding UDP port 3478 to the White List: add a line in the box like this: “:3478U” (without quotes). If the apps are still blocked, you may add the domain names or IP addresses to the White List.

    You can find an explanation of what to enter in the black/white list here: How to allow or block web sites on the router.

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.