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Wifi on shows “pcwrt-2g” and “pcwrt-5g.” Choosing one blocks other?

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  • #5796
    Justin
    Participant

    Hello. I received the AX-10 today and I believe it is now set up, which I found to be relatively easy once I figured out which ethernet port lit up the wan led. I have wifi now so I guess it is set up. When I toggle on the wifi of my laptop, “pcwrt-2g” and “pcwrt-5g” both show as available connection points. Both show as secure and I can log into each. I build buildings, not networks, so I am operating at a basic level of understanding with the router. If I log into the 2G, does it prevent the router from accessing 5G and vise versa? Have never seen two networks or connection options that are mine like this on routers I have had in the past.

    #5799
    support
    Keymaster

    The router broadcasts two WiFi signals, one for the 2.4GHz band, one for the 5.0GHz band. Your device can connect to either one, and you can connect to the 5G sometimes (for example, when you are near the router), 2G other times (for example, when you are further away from the router and the 5G signal is weak).

    The router is configured to have different SSIDs for the two bands, so that you can choose which band to connect to. Alternatively, you can give the same SSID to both bands on the router. In that case, your will see only one SSID and your device will choose which band to connect to.

    #5800
    Casino
    Participant

    You wrote:

    you can give the same SSID to both bands on the router. In that case, your will see only one SSID and your device will choose which band to connect to.

    Could you please guide us step by step to do this?

    #5801
    support
    Keymaster

    @casino When you open the Wireless Settings page, you’ll see two tabs, one for 2.4GHz, one for 5GHz. By default, the 2.4GHz SSID is pcwrt and the 5GHz SSID is pcwrt-5g. You can change the SSID on the 5GHz band to pcwrt, for example. Then both bands will have the same SSID.

    Since both bands are broadcasting the same SSID, your device will decide which band to connect to when you connect.

    #5808
    Casino
    Participant

    Thanks.

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