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You Tube blocked after update.

This topic contains 4 replies, has 2 voices, and was last updated by  support 1 year, 8 months ago.

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  • Author
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  • #3316

    thegreenman
    Participant

    I recently updated the firmware to the latest version and now Youtube is in restricted mode for all users even though access control is off, and parental controls are off. I’m kind of lost here. screenshot of blocked android.

    This has nothing to do with my google account or Gsuite, as I can view all videos when I turn off wifi on my phone, or access from another network.

    #3317

    thegreenman
    Participant
    #3320

    support
    Participant

    @thegreenman Is your DNS set to CleanBrowsing Family? It sets YouTube restricted mode by default.

    #3322

    thegreenman
    Participant

    No I have no dns filters on.

    #3324

    support
    Participant

    If you have a device to check DNS, can you try “nslookup www.youtube.com”? And try “nslookup www.youtube.com 1.1.1.1” to see if there’s any difference.

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