User Profile: support

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Viewing 15 posts - 16 through 30 (of 1,351 total)
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  • in reply to: pcWRT firmware v2.8.5 Release Notes #7113
    support
    Keymaster

    The firmware version has been bumped up to v2.8.6 for a hot fix to a bug that blocked the Status page in certain scenarios. If you are on v2.8.5, you can update again to get this fix.

    in reply to: unable to login after updating firmware #7111
    support
    Keymaster

    Thanks for reporting this. We’ll fix it today.

    in reply to: P2P Block explanation #7103
    support
    Keymaster
    in reply to: P2P Block explanation #7101
    support
    Keymaster

    The new P2P blocking option is less restrictive than the original VPN + literal IP address block. You can use VPN on your device with P2P blocked on the router. And you can have the option to do P2P over a VPN connection on the router.

    There are two options for P2P blocking:

    1. Block P2P on ISP Link: P2P is blocked only when the device’s traffic is send over the ISP connection on the router. If the device’s traffic is sent over a VPN connection on the router, it is not blocked.
    2. Block All P2P: block P2P even when the traffic is sent over a VPN connection on the router. But if your device has a VPN connection originating from itself, then P2P is not blocked. In that case, the router does not know it’s P2P because everything is wrapped inside a VPN.
    in reply to: Wrong IP range for Ethernet connection #7100
    support
    Keymaster

    Thanks for the update. As a general rule, do not tag a port unless it’s connected to another router, and the other side is also tagged with the same VLAN ids.

    in reply to: Wrong IP range for Ethernet connection #7094
    support
    Keymaster

    Looking at the back of the router, the WAN port is the right most port. Port 1 is the port right next to it.

    If you disconnect the WAN port, but plug in your MAC to port 1, you should get an IP address from the router (even though you won’t have Internet). But then it is be impossible for your MAC to get an IP address from the old router.

    in reply to: AX1800 10x slower than modem #7093
    support
    Keymaster

    What’s the speed for 5GHz band for the AX1800? Did you have 3.5% packet loss for both bands?

    Did you get a chance to test the AX1800 with a wired connection?

    in reply to: Issues with Access Point mode #7085
    support
    Keymaster

    @bugsby Please send a copy of your backup file for the AP router to [email protected]

    in reply to: ethernet connection #7084
    support
    Keymaster

    Please take a picture of your Ethernet connections and send it to [email protected]. Indicate which wire is connected to modem and which wire is connected to computer.

    in reply to: AX1800 10x slower than modem #7083
    support
    Keymaster

    Your modem does not have WiFi right? For comparison test, please replace the AX1800 with the other router instead of piggy backing to it.

    For the 2.4GHz band, 0.08Mbps means it’s not working at all. Can you do a ping test to see the % of packet loss?

    What speed are you getting with the 5GHz band (in Mbps)?

    Also, please do a speed test with Ethernet connection to a computer. That’ll establish your baseline speed.

    in reply to: AX1800 10x slower than modem #7077
    support
    Keymaster

    @cz How is the router connected to your ISP? What are your numbers in Mbps?

    in reply to: Site blocked despite being blacklisted #7073
    support
    Keymaster

    White listing does not override calendar blocks. You need to create another calendar for “edge-chat.facebook.com” with wider time allocations.

    in reply to: Guest WiFi Allows Browing of LAN Shares #7068
    support
    Keymaster

    Devices on your ISP router are on the WAN side of the pcWRT router. Therefore, any traffic going to the 192.168.1.x address space is considered Internet traffic by the pcWRT router. You have several options:

    1. If possible, remove the ISP router and place all devices on its LAN to the LAN VLAN on the pcWRT router.
    2. Keep the ISP router, but move the servers on the 192.168.1.x network to the LAN VLAN on the pcWRT router.
    3. If only specific devices need to access your file share, you can keep the network setup unchanged but use Access Control to block access the file share from unknown devices.
    in reply to: Guest WiFi Allows Browing of LAN Shares #7065
    support
    Keymaster

    WireGuard is not necessary. But if you have it, it affects the Internet traffic only.

    Can you share more info on your setup? I’m guessing you have a computer with a shared folder on the LAN. Another computer connected to the Guest WiFi trying to access the shared folder on LAN.

    What are the IP addresses for the computers? Are they on different subnets? Is the guest computer accessing the share by IP address, like \\192.168.10.123\shared-folder?

    in reply to: ssh user not routing through VPN #7064
    support
    Keymaster

    You can pass arguments to bind the outbound connection to a specific interface. For example, traceroute -i wg1 1.1.1.1 will trace through the VPN connection, curl --interface wg1 http://myip.dnsomatic.com/ will show your public IP address through the VPN.

Viewing 15 posts - 16 through 30 (of 1,351 total)