User Profile: support

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Viewing 15 posts - 16 through 30 (of 1,319 total)
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  • in reply to: How to remote control the pcWRT router #6989
    support
    Keymaster

    2. You set it up once. Take it to location 2 and it should work. You can test it with your smartphone on mobile connection while at location 2. If you put it behind another router at location 2, you might need to set up port forwarding on that router for the UDP port used by remote control. But in most cases you don’t need to do that, it’ll just work.

    3. If you put the ISP router in bridge mode, then the pcWRT router will have a direct Internet facing interface, just like it’s directly connected to your ISP.

    support
    Keymaster

    What’s your hardware model and what VPN protocol are you using? What’s your speed measurement by the way?

    in reply to: Newifi D2 slow #6980
    support
    Keymaster

    To get a baseline, start with Access Control completely disabled. Compare the speeds of connecting the pcWRT directly to the ONT and pcWRT to Verizon router to ONT.

    in reply to: Newifi D2 slow #6976
    support
    Keymaster

    What are the speeds over Ethernet, 5GHz Wifi and 2.4GHz Wifi? Enforced Access Control will have an impact on speed but other settings do not.

    in reply to: How to remote control the pcWRT router #6973
    support
    Keymaster

    There are two ways to remote control a pcWRT router:
    1. Via pcWRT Cloud control (see the first post in the current topic)
    2. Set up a VPN server on the pcWRT router and log back in your home network via VPN.

    Method 1 is more secure than the normal way of opening up the web server port on your router and using DDNS to access the router. After you set it up, you’ll log in to pcwrt.com to manage the router. The pcwrt.com web server is used as a relay to send messages between your browser and the router. No data is saved on the server. And there’s no open port on your router (which you can use ShieldsUP to verify).

    If you want to use method 2, here’s how to set up a VPN server on the router: https://www.pcwrt.com/2021/01/the-complete-guide-to-setting-up-a-wireguard-vpn-server-at-home-with-pcwrt/. Make sure the LAN box under “Network Access” is checked when you configure the VPN server.

    Method 2 allows full functionality since it’s using the local web server on the router, while method 1 lacks some functionality (notably VPN management).

    in reply to: Power but no internet #6966
    support
    Keymaster

    Glad it worked out.

    in reply to: custom colours #6965
    support
    Keymaster

    Thanks for the suggestion. We’ll get some white colored inventory.

    in reply to: Issues with Access Point mode #6961
    support
    Keymaster

    @strima I assume you upgraded the AP to 2.8.0? Don’t edit /etc/config/network directly, it will be overwritten. Configure the VLAN assignment from the UI. Only the LAN port connecting to the main router should be tagged. Other LAN ports should be untagged, but you can assign them to different VLANs.

    in reply to: Power but no internet #6960
    support
    Keymaster

    @pinklock Did the router reboot after you release the button? Please send a video snippet to [email protected].

    in reply to: Power but no internet #6952
    support
    Keymaster

    @pinklock Try resetting the router. After that, you should see the WiFi LEDs light up and see both the 2.4GHz and 5.0GHz WiFi SSIDs. You can restore your settings if you have a backup file at hand.

    in reply to: DHCP Option 60 #6944
    support
    Keymaster

    You’ll need to ssh into the router and edit the /etc/config/network-tmpl file. Add option vendorid to the WAN interface: option vendorid ‘VALUE_YOUR_ISP_EXPECT’.

    If you’re not sure, send a copy of your backup file to [email protected]. We can make the change for you.

    in reply to: Issues with Access Point mode #6943
    support
    Keymaster

    @strima Can you create a backup file from the AP router and send to [email protected]? We’ll need to take a look at it.

    in reply to: Issues with Access Point mode #6939
    support
    Keymaster

    @strima Sorry, we missed your post previously. Do you still need help on this issue? What’s your firmware version?

    in reply to: Power but no internet #6938
    support
    Keymaster

    You should be able to log in with a wired Ethernet connection, if your computer gets an IP address from the router. Can you see the IP address on your computer?

    in reply to: How to remote control the pcWRT router #6933
    support
    Keymaster

    @bambina 1. Did you mean you don’t see the Cloud icon?

Viewing 15 posts - 16 through 30 (of 1,319 total)