[support]

@petestav This is what I’ve been trying to tell you: when the iOS devices are on the VPN, the pcWRT router cannot limit the web sites they have access to. You may enter a white list for these devices on the router, but when they get on the VPN, but the white list has no effect. Right now the white list is blocking the VPN, but even if you get it to work, it will not have the desired effect.

[support]

@petestav Just to clarify, are you trying to limit the web sites to educational only for certain time ranges, when the device is connected to a VPN?

[support]

Are you on 1.25.2? Does reloading the page make a difference?

[support]

@Max You’ll connect the devices the same way as before. You may turn off WiFi on the Xfinity also, although the Xfinity pages might look somewhat different.

[support]

@petestav For a device with the forced VPN, the router only sees that it is connected to the VPN. The router does not know which websites the device is visiting through the VPN. For example, if you open Google on the device, the router does not see google.com, it only sees a visit to the VPN server. That’s because the traffic is tunneled through the VPN, and the VPN brings back google.com. For these devices, the router can only allow connection or disallow connection. As a result, you only need one calendar without domains list.

For devices not going through the VPN, you can configure allowed & blocked domains and set up domain specific calendars.

It is possible to mix these two types of devices in one profile and make it work, if you list the proper domains. But it’s easier to manage with two separate profiles, one for each type of device.

[support]

@petestav Since these devices force VPN, there’s no need to block any extra domains on the pcWRT router. But you can set time limits with a calendar. Just add a single calendar with an empty domains list. Put in the allowed time slots.

Because of the forced VPN, those devices will only connect to the domains requested by the VPN client (from the router perspective). You can verify that by looking at the Internet logs on the pcWRT router.

[support]

The pcRWT router has two IP addresses: on thw WAN side, something like 192.168.2.x; on the LAN side 192.168.1.1.

You need to set up port forward on the D-Link to the pcWRT WAN IP address. Then, on the pcWRT router, port forward to 192.168.1.2.

Alternatively, you may put the pcWRT router in the DMZ of the D-Link.

[support]

@stondona We are adding this functionality in the next release, coming in a week or so.

[support]

We were not able to reproduce the hanging the problem, but we reproduced the settings wipe out problem. The latter will be fixed in the next release, coming in a week or so.

[support]

@tcannon777 Before you add the white lists, did you see any blocked requests in the logs? And after you add the white lists, did you see the blocked requests go away?

[support]

You may try setting up port forwarding as required by your first link (disable UPnP, they don’t mix).

On the Network Settings page, click the Add button in the Port Forwards section to add a port forwarding rule. You can enter a port range in the “External Port” and “Internal Port” fields. For example: 1-65535.

[support]

If a device is under parental control, every domain it visits is logged. You may want to check the time range of the log you are looking at and see if it matches the time the domain was visited. If you believe something should be logged but it’s not, please give us more detailed information so that we can track down the issue.

[support]

Does DOTA work with parental control disabled? If yes, then you can make changes to the parental control settings to make it work. In general, you need to turn off blocking of Literal IP addresses and blocking of TOR/Proxy/VPN in order by play multi-player games.

[support]

That’s very strange. We had code in there that checks WAN status, and when it’s down, restart the WAN interface. That’s the software equivalent of unplugging and re-plugging the cable. Did you check the Status page for the WAN state? What’s the model of your cable modem?

[support]

We were not able to reproduce the problem. Would you mind sending a copy of your backup to [email protected]?

[Author]

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