Big Bug in Parental Control

[Casino]

You have written: “Ok, we got hold of a Windows XP box with Chrome version same as yours. We managed to repeat your error once. But the error went away immediately after we cleared the DNS cache with “ipconfig /flushdns“.

So, have you had the same problem like mine, right? It can’t be fixed?

I removed all entries from the host file but i have always the same error.

[Casino]

I’ve tried to use another browser too, it’s the same.

Please fix this problem, it’s impossible to surf in internet. There’s a site that doesn’t work every 5 minutes.

[support]

@casino Yes, we managed to see the same error you saw, once. But our experiences on the XP with an outdated version of Chrome were not the same as yours. To be more specific:

1. What we saw was the expected behavior in such circumstances. I.e., the error was caused by DNS cache on the PC and was corrected after flushing the DNS cache. Closing and restarting the browser would have had corrected the problem too. And that was our initial suggestion on how to correct the problem.
2. We only saw the problem once, and were not able to repeat it for a second time, despite our repeated attempts.
3. What we saw on the XP with Chrome was consistent with the expected behavior on other devices.
4. In your case, the problem does not go away after you clear the DNS cache. It comes back repeatedly, and it only appears on your XP PC.

Even on our XP PC with the same version of Chrome as yours, the problem can be cleared by flushing the DNS cache (as expected). It’s natural to suspect that there’s something special about your PC. Does “ipconfig /displaydns” come back empty after you run “ipconfig /flushdns“, now that you’ve removed the hosts entries? Are you running any other DNS service on the PC?

[Casino]

Into internet setting i’ve put Norton DNS. Into Parental Control i’ve put OpenDNS. I use these DNS.

Anyway, thanks.

[support]

@casino The router settings, which apply to all devices, will not make your PC different. Some program and configuration on your PC is making it behave differently. Are you running another parental control program on the PC?

[Casino]

Not, i haven’t any firewall or anti-virus because my pc is too old. I have just windows Xp firewall enabled. Anyway, when i have this problem, i do “ipconfig /flushdns” and the problem is solved.

But, after a bit of time, i have the same problem again. I’m waiting for to buy another home pc, this time with Windows 7.

[Author]

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