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Google Meet problem with network firewall?

This topic contains 2 replies, has 2 voices, and was last updated by  nojeffries 2 weeks, 5 days ago.

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  • #3740

    nojeffries
    Participant

    When I try to link to a Google Meet video conference through home wifi with windows 10 I am unable to receive/transmit audio or video and get kicked out of the meeting within 30-60 seconds with an error stating “Couldn’t start the video call because of a network error. Please check your firewall settings and try again.” I can get the connection to work when I go through my android phone’s hotspot. Wife has same problem – gets the same error with her Mac through the home wifi, but can get through when hotspotting through her iPhone.

    Zoom and webex conference calls works fine over wifi so it seems a Google Meet specific problem with my wifi set up. Any suggestions for getting Google Meet to work? I have pcWRT TORONTO-AC v1.25

    #3742

    support
    Participant

    @nojeffries You probably have “Block Literal IP address” and/or “Block Proxy/VPM” checked on the profile. Turn those off and Google Meet will work.

    #3747

    nojeffries
    Participant

    Thank you for your quick response. Yes, your suggestion works. Thanks again

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