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Pcwrt broken

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  • #2925
    Casino
    Participant

    My wan port has broken. Without no reason, the wan port doesn’t work anymore. No more internet connection. I’ve testes it. The led of the wan port does not light anymore.
    The lan cable is stuck and no longer comes out too.

    Something is damaged there.

    The warranty of 1 year is over, so, how can i repair this damage?

    #2928
    support
    Keymaster

    If it’s physically damaged, there’s no way to repair it. Is it possible that a child hates it so much that he decided to destroy it? That’s what some kids do when they become frustrated with the restrictions. It’s a last resort. They usually try to bypass it first. If nothing works, destroy it.

    #2929
    Casino
    Participant

    Nobody has destroy nothing. Without no reason the wan port doesn’t work anymore. Maybe it has been an overtension. Is it possible?

    #2934
    Casino
    Participant

    My technician, specialized in micro-hardware, has tested the router and he has found that the WAN port don’t work anymore. No longer transmits any signal.

    But this router never worked well with me. It was defective from the beginning.

    The wan port caused me many problems, now i understand why when I connected the pcwrt to my modem, it was almost impossibile to surf in internet:

    Impossible to surf in internet with pcwrt!

    and my internet connection without pcwrt is perfect.

    I think that pcwrt is not totally compatible with the european standards, voltage etc…

    The unique burnt port is the WAN port, the unique port attached to the D-Link, because the other LAN ports are perfect.

    Please, test the pcwrt, maybe this product works well only in the USA.

    I could even decide to buy again pcwrt, but not with this defect. This is a manufacturing or incompatibility problem. Maybe is not compatible with router specifically made for the europe, because pcwrt is specifically made for the USA.

    Please, test it.

    • This reply was modified 4 years, 11 months ago by Casino.
    #2937
    support
    Keymaster

    @casino What about your LAN cable that’s stuck & doesn’t come out?

    #2942
    Casino
    Participant

    No problem, I was the one who didn’t press enough to get it out. I want pcwrt again, but not in this condition.

    Please, test it with a modem/router specifically made for the europe. Pcwrt has a problem about this. Or check, test the WAN port, i don’t know.

    I’ve tried EVERYTHING, i’ve changed all the lan cables, i’ve bought a CAT 7 S/FTP, patch and crossed, i’ve tried all the avaible settings into pcwrt, i’ve bought a power surge protector, and now a new modem/router too, newer.

    https://www.amazon.it/gp/product/B01AJUJ3XK/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

    Everytime that i attach the pcwrt to any modem, i’ve always the same problem, the wan port doesn’t work.
    Before, as you know, it barely transmitted the signal, every 2 or 3 minutes internet was down, now it has completely ceased all functions.

    My technician said me that the router has not suffered any electrical failure or overvoltage, simply, the wan doesn’t transmit anything anymore.

    I think that pcwrt is, REALLY, one of the best router nowday.

    Let me know it, i wait for a your reply.

    • This reply was modified 4 years, 11 months ago by Casino.
    • This reply was modified 4 years, 11 months ago by Casino.
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