User Profile: support

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Viewing 15 posts - 586 through 600 (of 1,287 total)
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  • October 15, 2019 at 4:51 pm in reply to: How to setup Safe Search #3108
    support
    Keymaster

    Three search engines provide Safe Search at the network level:

    1. google.com
    2. bing.com
    3. duckduckgo.com

    Other search engines should be blocked.

    October 15, 2019 at 4:49 pm in reply to: How to know the site's extension. #3107
    support
    Keymaster

    This will be included in the next update.

    October 8, 2019 at 3:17 am in reply to: Port Range Block #3018
    support
    Keymaster

    You are right. Currently it only support single port, not port range. We’ll take that into consideration for future updates. Thanks!

    September 27, 2019 at 7:35 pm in reply to: Port Forwarding #3016
    support
    Keymaster

    @casino There’s a bug in port forward when Access Control is enabled. This will be fixed in the upcoming update. Hopefully soon!

    September 25, 2019 at 4:27 pm in reply to: Proxy Image #3014
    support
    Keymaster

    You can block invitehawk.com. Since the site is on HTTPS, it’s not possible to block a particular path without breaking the encryption. And we don’t want to break encryption.

    September 18, 2019 at 6:35 pm in reply to: Port Forwarding #3011
    support
    Keymaster

    @casino Thanks for your input. It helps us to improve our product. Can you send a screenshot to [email protected]?

    September 9, 2019 at 6:24 pm in reply to: pcwrt and Wifi PowerLine #3001
    support
    Keymaster

    You should assign “SmallPC” to the profile. You should be able to see “SmallPC” in the Status page too.

    What is the IP address of your PC when it is connected to “Powerline”? (Open a command line window and enter “ipconfig” to check the IP address).

    September 5, 2019 at 9:14 pm in reply to: pcwrt and Wifi PowerLine #2998
    support
    Keymaster

    1). You can use the same SSID for the TP Link powerline adapter. I.e., both WiFi SSIDs can be named “pcwrt”. Use the same password for both too. Your device will pick the stronger signal and connect to it.

    2). They can be on different channels.

    September 3, 2019 at 4:03 pm in reply to: pcwrt and Wifi PowerLine #2994
    support
    Keymaster

    @casino Sorry for the late reply. You should connect one of the pair to the pcWRT router by wire. The other one of the pair will provide WiFi in a remote location. When you connect a device to the WiFi provided by the powerline adapter, you should be able to see the device on the Status screen of the pcWRT.

    August 22, 2019 at 2:42 pm in reply to: Blocked Sites by DNS, but i need them! #2988
    support
    Keymaster

    Please send screenshots of your Access Control page & Internet Settings page to [email protected].

    August 22, 2019 at 2:32 pm in reply to: Wifi Bandwidth #2987
    support
    Keymaster

    This option will be added in the next firmware update.

    August 21, 2019 at 3:24 pm in reply to: Blocked Sites by DNS, but i need them! #2984
    support
    Keymaster

    What’s the response when you do nslookup? I.e., open a command window and execute “nslookup iptorrents.com”.

    August 21, 2019 at 3:22 pm in reply to: Wifi Bandwidth #2983
    support
    Keymaster

    It might be that your smartphone only supports speed up to 72 Mbps. You may try connecting the phone to a different WiFi network to confirm.

    August 20, 2019 at 3:24 am in reply to: Blocked Sites by DNS, but i need them! #2980
    support
    Keymaster

    What is your firmware version?

    August 20, 2019 at 3:24 am in reply to: Wifi Bandwidth #2979
    support
    Keymaster

    Is this happening on all your devices? You should be able to reach 144Mbps with 20 Mhz bandwidth.

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