[support]

First of all, check that you have a public IP address on the router. Some ISPs are putting your Internet connection behind CGNAT. This is not popular, but is appearing more frequently nowadays.

Open a browser and go to duckduckgo.com, search for “my ip address”. Does the IP address reported by your browser match that displayed on your router’s Status page (Internet section on the upper left corner)?

If yes, please try these steps:

1. Disable Access Control at router level. Check PS4 NAT type. Is it Type-3?
2. Enable UPnP for router. Check PS4 NAT type.
3. If the above result is Type 2, then enable Access Control and check NAT type again.

If the NAT type in step 2 above is still Type 3, let us know. We’ll see what else can be done.

[support]

@casino Thank you! Will look into this.

[support]

@casino The demo site has been updated.

[support]

pcWRT does not support SIP ALG.

[support]

@casino Thanks for bringing this up. Will update soon.

[support]

@casino I thought you resolved this problem. Your IP phone must be connected to the TP-Link.

If you have restored the TP-Link to router mode and put the pcWRT in the DMZ, then IP phone should be working when connected to the TP-Link.

[support]

@zmtn Please send email to [email protected]. We’ll help you out. Thanks!

[support]

@casino Scan the QR code with your smartphone. It will load the page in your browser.

This might be helpful if you have an Android phone: https://www.qr-code-generator.com/guides/scan-qr-code-android/

Or you can install Google Lens.

[support]

@casino What’s your VoIP equipment? How is it connected to your network?

[support]

Looks like in this case you need to use DHCP on the pcWRT. This post says that you need to bridge all interfaces on your modem:

VDSL Modem in Bridge Mode: How does it work?

[support]

@casino The hardware is equivalent to the TORONTO-AC. It has fixed antennas instead of detachable antennas. Flash is 32MB instead of 16MB for the TORONTO-AC.

[support]

Updated version with additional features: https://www.pcwrt.com/wp-content/uploads/2020/05/pcWRT-User-Guides.pdf

[support]

@casino That’s our new hardware.

[support]

@nojeffries You probably have “Block Literal IP address” and/or “Block Proxy/VPM” checked on the profile. Turn those off and Google Meet will work.

[support]

@casino You are right. Both Firefox and Chrome support DNS Over HTTPS (DOH). Here are the links for more info:

• Firefox DNS-over-HTTPS
• Chrome DNS over HTTPS (aka DoH)

Noticeably both browsers have some detection mechanism for managed networks, and will disable DOH when DNS filtering is detected.

The pcWRT router has built-in defense against DNS bypassing techniques. Blocking will remain effective even with DOH enabled.

[Author]

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