[support]

For Access Control to work, the pcWRT router only works in router mode. You may try to reverse the connection, i.e., put the pcWRT in front of the NETGEAR and put the NETGEAR in bridge mode. But if you want to bypass Access Control for devices connected to the NETGEAR, you’ll need to list each individual device in a separate profile (not just the NETGEAR).

[support]

@antimony316 Either text mode or graph mode should work. The key thing is you need to click the Save button after you dismiss the popup dialog. We’ll try to make it more intuitive in a future update.

[support]

@antimony316 We are not aware of any problems with saving a calendar. What steps did you take to create a calendar and how did you verify that it can’t save?

[support]

@casino It is not allowed – it is required to check “Allow router password reset on login page” when you check “Override router Reset button”. However, the former can be turned on alone.

[support]

As of v1.28.1, you can override the Reset button on the router so that it doesn’t restore to factory default. On the System Settings page, if you check both “Allow router password reset on login page” and “Override router Reset button”, the router will send a notification to your email instead of restoring to factory default.

[support]

@thepaintedtiger The fix has been released in the last update. Please take it for a spin.

[support]

@dubyasqrd The update has been released yesterday.

[support]

@amyvinlove Do you have a backup file for settings? You may try to restore the backup from the System Settings page.

[support]

Were you able to connect to the router before? Is this a new machine? Would you be able to connect if you remove WiFi encryption?

You may also try this: https://apple.stackexchange.com/questions/307690/get-rid-of-the-wi-fi-network-could-not-be-joined-message

• This reply was modified 7 years, 1 month ago by support.

[support]

@timiceca991 With router powered on, press and hold the Reset button (on the side of the Ethernet connectors) with a pin or pen tip for about 10 seconds, then let go. The router will reboot and restore to factory defaults. Do not disconnect power during the process.

[support]

@thepaintedtiger We’ve identified an issue that might have blocked multiple player games with Access Control enabled. The fix is coming in the next update, expected in a couple of weeks.

[support]

The certificate you saw came from the router. Basically the router intercepted your requests to Google and was trying to send down a message informing you that Google was blocked by domain name or a calendar.

[support]

@dubyasqrd OpenVPN is coming in the next update. Hopefully before Christmas.

[support]

@thepaintedtiger Thanks for the additional info. We’ll run some tests with Steam and keep you updated.

[support]

@thepaintedtiger The update mentioned in this thread has been incorporated in a previous update. Are you running the latest firmware?

Are the kids hosting a game? Or do they have problems even when friends are hosting a game and they are only trying to join?

[Author]

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