User Profile: support

Forum Replies Created

Viewing 15 posts - 811 through 825 (of 1,271 total)
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  • in reply to: Pause Button Enhancement – Temp Enable button feature. #1807
    support
    Keymaster

    @mbrink44 Thanks for the feedback. We’ll fix that soon.

    in reply to: Need a recommendation on how to configure pcWRT router #1806
    support
    Keymaster

    @drewbnold If you put a site in the whitelist, the router will use the system default DNS servers (those shown on the Status page) to resolve the white listed domains. Therefore, if you use OpenDNS as your system default DNS server, white listed sites might still be blocked by OpenDNS.

    Just for clarification, are you wanting to block all sites other than those listed above for all times? Or do you want to set time limits for the unlisted sites?

    in reply to: pcWRT firmware v1.25 Release Notes #1801
    support
    Keymaster

    @stondona We currently don’t have any bandwidth monitoring functionality. Does your question mean reporting of bandwidth consumed by each device per hour/day etc?

    in reply to: Router Stopped Talking with Gateway #1798
    support
    Keymaster

    @mdbartel Sorry to hear that you are having trouble with the Internet. We’ll help you resolve the issues.

    You may try to reboot the AT&T modem first, with the pcWRT router disconnected. Then reboot and reconnect the pcWRT router. Let us know if this helps restore the Internet.

    BTW, what is the model of your AT&T modem? When you lose Internet, does it go away completely or does it slow down? If the problem re-occurs, please send a screenshot of the Status page and the Internet Settings page to [email protected]. Thanks!

    in reply to: Getting 3rd Party Access Points to work #1797
    support
    Keymaster

    @virtuist Please give more details about the issues you are concerned with. I guess you are using the Ubiquiti as a WiFi extender. But what are the problems you were encountering? Were you not able to connect to the router using the same SSID on the Ubiquiti?

    in reply to: Android / Iphone apps #1793
    support
    Keymaster

    @mboldis Thanks for your input. Mobile app is in our plans but is not an immediate priority at present. We are aware that it is awkward to manage the calendars with a smartphone, but it’s doable. You need to use the text mode input instead of the graphic mode. As a stop gap measure, we’ll make improvements to the webapp to make it more mobile friendly. For long term solution, we’ll provide a mobile app.

    in reply to: Network Screen Hangs When Applying Changes #1792
    support
    Keymaster

    Thanks for your input! We’re taking a note of this and will try to reproduce it.

    in reply to: Samsung Galaxy Tab E Lite #1789
    support
    Keymaster

    The router does not have different policies for different types of devices. You may try to add another device to the same profile and see if you have the same problem. If YouTube works fine for the other device, you can try restarting the Samsung tablet.

    in reply to: Android / Iphone apps #1788
    support
    Keymaster

    Instead of creating a mobile app, we made the webapp mobile compatible. You can use a smartphone to manage the router just the same as what you do with a computer, without the need to install a mobile app.

    in reply to: YouTube / Gmail is entirely blocked #1786
    support
    Keymaster

    Good to know it’s working now. Thanks for the update.

    in reply to: YouTube / Gmail is entirely blocked #1785
    support
    Keymaster

    Since you are using black list and Google is not blocked by OpenDNS, there’s no need to whitelist the domains.

    Google might be blocked because of cached DNS records on the computer. You may try restarting the browser or computer. You may also try turning off block VPN/Proxy TOR, then turn it back on after you confirm that it’s working properly.

    in reply to: YouTube / Gmail is entirely blocked #1780
    support
    Keymaster

    By default Google and YouTube are not blocked. You don’t need to whitelist anything. Unless they are blocked by some settings in your profile.

    What are your settings like?

    in reply to: Replace the power cord. #1778
    support
    Keymaster

    The plug is 5.5 mm x 2.1 mm.

    in reply to: Getting 3rd Party Access Points to work #1775
    support
    Keymaster

    @virtuist All APs or WiFi extenders we know are compatible with our routers (either the TORONTO-N or the newer TORONTO-AC). So I guess we need to understand a bit more about your specific concerns so that we can answer your questions more accurately. What needs do you have in mind? It would help if you could share some specific examples.

    in reply to: Google Cloud Print #1772
    support
    Keymaster

    @Solus This problem may be unrelated to the upgrade. There was a recent update in XMPP (which is used by GCP) by Google. Can you check to see if there’s an updated firmware version for the HP printer?

Viewing 15 posts - 811 through 825 (of 1,271 total)