[support]

@Casino We don’t want to restrict anything on connected devices unless the user wants to put the restrictions in place.

[support]

@Pullmanite Can you connect to the router by WiFi or by wire? Can you access the router management page with http://192.168.10.1 or http://pcwrt.lan? If yes, please send a screenshot of the Status page to [email protected]. If no, please take a picture of the router after it’s fully powered up and sent it. We’ll help you resolve the issue.

[support]

@Casino To block TCP port 8080, enter :8080T in the Blocked URLs box. To block UDP port 23, enter :23U in the Blocked URLs box. To block port 4343 for both TCP and UDP, simply enter :4343.

[support]

@dubyasqrd The WiFi issue for TORONTO-AC has been fixed with update v1.26.1.

[support]

@dubyasqrd What is your router model? Does this happen to all connected devices or ones that are further away from the router?

[support]

@lihjong Currently there’s a limitation of one remote control router per pcwrt.com login. You may try hook up your old router, go to Cloud settings page, remove the check on remote control then click Save. After that you can disconnect your old router and reconnect your new router.

[support]

@RichardGV Good suggestion. Will update the firmware update dialog to display warning for always having a system backup ready before any FW upgrade.

[support]

@RichardGV You can use the System Settings page to restore most of your settings (check the “Access Control Only” box in the popup, which is checked by default). Then you need to manually update your WiFi settings.

[support]

1). Add time.windows.com and time.nist.gov to the “Allowed URLs” box in the profile. One per line.

2) & 3): Add these domains to the “Blocked URLs” box in the profile:

tor2web.org
tor2web.io
onion.to
onion.city
onion.cab
onion.direct
onion.casa
onion.link
onion.sh

[support]

Can you see the 2.4G signal from your computer?

You may try setting the 2.4G to a specific channel instead of the default “Auto”. If you still cannot see the 2.4G signal, please send a screenshot of the wireless page to [email protected]. Thanks!

[support]

That is expected behavior. With parental control disabled, the router does not force DNS server settings on the PC.

You may want to enable parental control on the router, but create a profile with parental control disabled (on the profile).

[support]

This function will be added in the next update, coming in a few days.

[support]

Thanks for reporting the problem. We can fix this pretty quickly. The fix will be included in the next firmware update, coming in a few days.

[support]

@Casino For time synchronization, you can white list the NTP server to get around the block. For example, if your Windows PC uses SRV.CS.CMU.EDU as NTP server, you can add the domain name to the “Allowed URLs”. Ref: How to check NTP settings.

To enable WhatsApp on your phone, you may consider to put it in a separate profile and disable parental control on that profile.

If you want to enable WhatsApp on a child’s device, while at the same time block VPN, you can check what domains are blocked by viewing the Internet logs in raw mode. Then add the required domains to the white list.

Tor2web cannot be blocked with a single click. However, you can add the top level domains to the black list, e.g., onion.direct, onion.link etc.

[support]

pcWRT cannot block TOR but allow VPN & proxy at the same time. We don’t know of any way to accomplish this either.

What is your usage scenario?

[Author]

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