[support]

Thanks for the additional info. We’ll see if we can reproduce and fix the problems you are having.

The IP acquisition fix will come in the next update.

[support]

Great suggestion! We’ll add this to our to-do list.

[support]

When you switch to Whitelist mode, all sites are blocked except those listed in the “Allowed URLs”. Therefore, IP phones won’t work unless the domains and IP addresses that the IP phone needs to access are listed in “Allowed URLs”.

It would be better to keep the filtering in Blacklist mode, and then add Calendars to further restrict access during certain time ranges.

[support]

Can you try the same test with a different device, e.g., another computer, a tablet or a phone?

[support]

Thanks for asking questions in our forums. For Netgear routers, you can use Netgear Live Parental Control, though it might not have all the flexibilities you want. There’s an app called Ginnie that helps you manage the router. You should be able to find more detailed documentation on Netgear’s website.

[support]

Let’s talk about Google first. Can you give the specific steps used to test Google safe search?

[support]

If you are fine with not having parental control on the Apple TV, the easiest solution is to create a dedicated profile for the Apple TV and disable parental control on the profile.

Otherwise you may want to try turning off block literal IP addresses and block VPN/proxies on the profile where Apple TV is assigned.

[support]

@edrouterhome You are right. We’ll see if we can make this work with the next update. Thanks for your feedback!

[support]

From your current configuration, take away accounts.youtube.com only. Is YouTube blocked?

[support]

You may try to whitelist accounts.youtube.com, or set a less restrictive calendar for it.

[support]

@CaptainDad Since the router has a public IP address, you don’t need to do port forwarding etc. to make remote management work. In order to debug the problem, please send email to [email protected] so that we can gather more info. Thanks!

[support]

That should not happen. When you upgrade to v1.22.2, all settings should remain intact. In particular, WiFi key should not have changed after the upgrade.

Your browser might be reporting a wrong value because it remembered your Admin password and thought the WiFi key is the same password. To confirm that, please use a different browser (where the Admin password is not remembered) and do the same check.

[support]

About remote management, does the pcWRT router have a public IP address? If you are not sure, please send a screenshot of the Status page to [email protected].

There are no WiFi related changes in v1.22.2, so in theory there shouldn’t be any changes to WiFi behavior. Is WiFi channel on Auto? If so, you might want to select a specific channel where WiFi interference is the least and see if that makes things better. You can download a WiFi analyzer app on your phone to find out which channel is the best.

If you are familiar with command line tools, you can ssh into the router to look at the system log and do other things. Use the command ‘logread’ to see the system logs.

[support]

@mbrink44 Please send email to [email protected]. We’ll look at more details.

[support]

Great you figured it out! It didn’t come to me that white listing opendns.com would mess up the OpenDNS test page. Now we know!

[Author]

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