[support]

The plan is to see if the calendars are effective. If not, we’ll find out why and fix the setup. If yes, then your son might be using some trick to get around it and we need to figure out how to block that.

[support]

Calendars should have worked for your 2nd kid’s device also. One way to check is to add one of your own devices to the same profile and see if you are limited by the calendars you’ve set up.

[support]

Glad everything worked out, and thanks for the update!

[support]

With parental control disabled, open a cmd window. Try these two commands:
1. nslookup www.playboy.com
2. nslookup www.playboy.com 208.67.222.222

What are the outputs?

[support]

Is everything OK if you disable parental control?

[support]

An update on Calendar cut-off. The calendar will cut off an existing connection, but there might be a delay up to 5 minutes. So if a child is watching a long video on YouTube, he/she can continue to watch the video for whatever is buffered or go past the time limit for up to 5 minutes, whichever is longer.

[support]

That happens when the site is blocked or restricted by a Calendar, and the site is accessed via HTTPS. The router tries to display the “blocked” or “not available” page, but the browser insists on HTTPS. Since the router cannot provide a valid certificate for the destination site, the browser complains “connection not secure”.

One example is when you try to access YouTube outside of the time limits set in calendars.

[support]

@thepaintedtiger Glad to hear that everything worked out in the end, and thanks for the feedback. What was your firmware version before the upgrade?

[support]

Great! Now you can try connect the cables and follow the steps in the user’s guide to configure the router. You should be able to see the initial setup pages at http://192.168.10.1 in a browser.

[support]

@MomofThreepcWRT OK,let’s take this step-by-step.

1. Disconnect all cables (LAN, WAN, power cord). Router should be off. Keep it off for at least 30 seconds.

2. Connect ONLY the power cable. Wait for about 2 minutes. Which lights are on? Solid or blinking? I’m expecting that SYS should be on (solid). WAN should not be on since no cable is connected.

3. Use a pin or pen tip, press and hold the WPS/Reset button for 10 seconds, then release.

4. Wait for about 20 seconds. Did the all LEDs flash once at the same time? Is the router rebooting?

P.S. in steps 2-4 above, do not disconnect the power cable.

[support]

Our box is 10″x11″x1-1/2″. Amazon puts it in their shipping box. I guess the shipping company will repackage after they receive from Amazon.

[support]

The current hardware is 2.4Ghz 802.11N, i.e., not dual band. We are working on a dual band device. Originally we were targeting to make it available first quarter this year, but it’s taking longer than we expected. We’ll try to make it available as soon as we can, but we won’t release anything until it’s ready.

The current hardware is OEM, roughly equivalent to the Asus RT-N14U, with 8MB flash and 64MB RAM.

[support]

@Lanman666 Sorry for the late update. It’s been more than a few days! We turned on global shipping in Amazon, but still they won’t ship to Canada. There are some limitations based on product category, which is beyond our comprehension at the moment. In the meanwhile, you might want to try some shipping companies, such as borderlinx.com, shipito.com, etc. These companies provide you a US address, which Amazon will ship to, and forward the package to your country.

[support]

@mizarcs Right now the only way to buy is through Amazon. If you want it shipped to Italy, you may try some shipping companies that provide you a US address, which Amazon will ship to. The shipping company will then forward the package to Italy.

Take a look at these sites:
https://www.shipito.com/
http://www.borderlinx.com/US/en/

There may be many others. You might want to shop around to see who gives the best deal for Italy. Thanks!

[support]

@wwarner It’s taking longer than we were expecting. For now our suggestion is to put your streaming devices on a separate profile and disable parental control for that profile. I’m assuming that other applications don’t consume a lot of bandwidth, but I could be wrong.

[Author]

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