[support]

So you can’t browse the Internet at all, right? There’s no change in this build that would block your Internet access. Let’s figure out the problem before worrying about shares etc.

Can you access the router management page? I.e., http://pcwrt/ or http://192.168.10.1, assuming that you didn’t change the LAN address?

If so, turn parental control off, try to browse Google. Are you able to?

[support]

@mizarcs Please upgrade to v1.20.4 and see if you can access the Samba shares via \\192.168.1.6.

[support]

The basic requirement for content filtering and time control is, traffic must passthrough the pcWRT router.

If your Internet speed is 50Mbps or lower, I’d suggest that you connect it this way:

Internet
    |- pcWRT 
         |- Linksys 1900AC
                   |- Other 1900AC AP

I.e.,
1. Connect pcWRT to your modem, turn off wifi.
2. Connect Linksys by wire to the pcWRT, configure the Linksys as AP, turn on wifi.
3. Configure the other 1900AC router as AP, connect via wifi to the Linksys.

DHCP is served by the pcWRT. All Internet traffic in home can be filtered by pcWRT.

If your Internet speed is 100Mbps or higher, pcWRT’s Ethernet port is not fast enough to get the bandwidth you paid for. I’d suggest that you connect the Linksys to the Internet as a router, configure the other 1900AC router as AP, and connect via wifi to the Linksys. Attach the pcWRT to either the Linksys or the 1900AC AP.

You’ll have two networks this way, one from the Linksys, another from pcWRT. Both serving DHCP. Have kids connect to the pcWRT wifi. The Linksys network will have no filtering. Another downside is the pcWRT wifi will have no repeater to extend the range.

A third variation is to attach pcWRT to the Linksys, then have the other 1900AC serve as AP off of the pcWRT wifi (only 2.4Ghz since the pcWRT is single band). I don’t know if you can split the 1900AC to extend 2.4Ghz from pcWRT, 5.0Ghz from the Linksys. There are also two networks in this variation. The Linksys network is not filtered.

If your Internet speed is between 50Mbps and 100Mbps, you can perhaps try different ways to see which works best. Thanks!

[support]

“System Default” DNS usually does not provide blocking. The message you got came from pcWRT black list. Do you have any entries in the “Blocked URLs” and “Allowed URLs” boxes?

[support]

The router identifies the devices by MAC addresses, therefore, it doesn’t matter whether you are connecting via wireless or wired. However, if you have a device that can be connected either via wifi or wired, it’s considered as two devices by the router. Because the MAC addresses are different for wired and wireless. I’d suggest that you connect both ways and give it two names, for example, “mypc-wired” and “mypc-wifi”.

[support]

@Mrbojangals Are you saying that you picked “White List” for “URL Filter Mode”? What are you seeing in the browser when you try to access the sites, i.e., blank page, missing pictures or timeout?

[support]

Thanks for contracting us. It seems that our filters are a bit too aggressive in this situation. Please allow us a few days to correct this. We’ll update this thread once this is fixed. Thanks!

[support]

The pcWRT router does this by default. No circumvention by DNS overriding or hosts files. Proxies can be blocked too, by ticking a checkbox in the UI.

[support]

@JodyGourley You may also want to try connecting the Xbox directly to pcWRT to see if you can get an IP address.

[support]

So Belkin is the extender, right? When you connect a phone directly to pcWRT, it shows one MAC address. But when you connect the same device to the Belkin, pcWRT shows a different MAC address. Am I understanding it correctly?

Here are some questions to help us understand it further:
1. Every time you connect through the Belkin, does the phone’s MAC address remain the same?
2. Do you see the MAC address for the Belkin in pcWRT status page? Is it the same as your phone as it connects through the Belkin?
3. If you connect two different devices through the Belkin, do they have the same MAC address or different MAC addresses?

Please don’t post your screenshots with MAC & IP addresses here. You can send them to [email protected] if you wish. Thanks!

[support]

@JodyGourley So wifi connection fails, you haven’t got to the point to test XBox Live connectivity yet, right? If so, can you try wired connection? Are you able to obtain an IP address via wire?

[support]

@JodyGourley Are we talking about three phones: your have one, and your wife has two? Both your wife’s phones are named “Moms phone”? I think the router won’t allow you to have the same name for two different devices.

[support]

It’ll be included in a future firmware update. If you entered your email address in System settings, you’ll receive email notifications when new firmware updates become available.

[support]

@lihjong Logging is planned. We’ll provide a UI for users to get insights about visited sites.

[support]

@hodermann Let’s try this is an isolated environment first. Take the following steps one-by-one, do not connect to AT&T router (for now). Actually, it’s better that you do this away from the AT&T router.

1. Disconnect all cables (LAN, WAN, power cord) to the router.
2. Connect the power cable ONLY and wait for the router to power up. I expect the SYS LED to be solid on. WLAN should be on too (if not, don’t worry about it for now).
3. Keep the router powered on, press the Reset button (next to the power connector) with a pin or pen tip, hold for 10 seconds. Then let go.
4. Wait for a few seconds, all LEDs should blink once (this is important, do you see it?). The router will reboot after that.
5. Wait for the router to power up, SYS and WLAN should be on.

After step 5, you should be able to see the pcwrt SSID.

[Author]

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