[support]

Can you send some screenshots to [email protected]?

1. The Bandwidth Monitor page
2. The Access Control logs page, expanding all profiles on the navigation panel
3. The Access Control page, expand the profile for the concerned devices

[support]

With “Enforce Access Control” checked, you should see logs. However, with filtering in white list mode with only one domain, the device cannot access any website at all. The domain www.googleapis.com is mainly used by apps, but practically no app would work because the domains required by the apps are not white listed.

How much traffic are you seeing in the bandwidth monitor, and to what domains?

[support]

Do you have “Enforce Access Control” checked for the profile? The router does not log Internet activity for profiles with the box unchecked.

[support]

WireGuard on the router is a straight build of open source code. I think the disconnects overnight or after long idling depend on the server side and connectivity conditions. For now, just log in and restart the connection when that happens.

That said, we’ll add a connection monitor in the next firmware update to mitigate this condition.

[support]

The Newifi has more than enough power to handle your network speed. There shouldn’t be any performance degradation even if you enable all controls.

Adblock and SafeSearch are both DNS level filters, there’s no overhead over normal DNS lookup. Also, did you mean there was no Internet at all when you enforce Access Control? (that shouldn’t happen)

As for WiFi, you may want to use different SSIDs for 5GHz and 2.4GHz, so that you know which band the devices are connecting to. For old 2.4GHz devices, you might want to change the channel width to 20MHz (on the router Wireless Settings page) to see if it helps. WiFi should perform better than the TORONTO-N without tinkering with QoS etc.

[support]

You can do it with jffs2reset -y && reboot

[support]

You may try to reset the router: with the router fully powered up, press and hold the Reset button with a pin for 10 seconds, then release. The router will reboot itself. Do not disconnect power during the process.

After the router comes back up again, check for WiFi with SSID pcwrt. If you don’t see it, maybe the WiFi is bad.

If the WiFi is bad, but the wired connection is still working on the pcWRT, you can use your other router to as a WiFi Access Point.

1. Disable Wireless on the pcWRT
2. Connect your other router’s WAN to a LAN port on the pcWRT.
3. Switch your other router to Access Point mode. Disable DHCP on the router.

Your devices will connect to the other router’s WiFi, but will sill have Adblock by pcWRT.

[support]

Did you mean there was no WiFi signal from the router?

[support]

Blocking literal IP addresses and calendars act independently. I.e., a site is blocked if it’s blocked by either the literal IP rule or a calendar.

You can leave “Block literal IP addresses” unchecked for the iPad, without worrying about the ports. The “literal IP” rule is needed only when a kid knows what a hosts file is and manually enters an entry in the hosts file. There’s no place to add a hosts entry on an iPad.

[support]

You may want to set up port forwarding on the Asus RT-N66U to the pcWRT.

1. Log on the pcWRT, go to the Cloud Settings page, enter a number for “Bind Port” (e.g., 3333), save.
2. Log on the Asus RT-N66U, set up port forwarding to the pcWRT. Choose UDP, enter the port number entered above.

[support]

@whiteseed The image is compatible with WRT1900ACS V2. If you are flashing from stock firmware, use the Factory image (no need to flash upgrade again after that). If you are upgrading from an existing OpenWrt installation, then use the upgrade image. Please checkout the OpenWrt website on how to flash from stock firmware.

[support]

@jmschwehm Currently DMZ host is not supported. You can set up port forwarding for the services you need on the host on the 192.168.10.x network. Alternatively, you may set up a VPN server on the pcWRT router and configure your 10.200.1 network host as a VPN client (with an additional routing table entry to send traffic that way).

[support]

@WarrenHolt There shouldn’t be any difference performance wise.

[support]

@ravisca2003 The “Access Control” page is a page on our router management interface. Parents use the page to set Internet access controls for their kids. Sometimes the rules they put in break Google Meet. If you’re not using our router for access control but Google Meet doesn’t work, then you need to look for other reasons. The best starting point is to bring up the “Developer Tools” dialog in your browser to find out which requests are not going through (switch to the Network tab in Developer Tools).

[support]

This is not supported in the UI for now. We’ll see if this can be added.

[Author]

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