User Profile: support

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Viewing 15 posts - 361 through 375 (of 1,310 total)
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  • in reply to: How can I configure as Access Point? #5005
    support
    Keymaster
    in reply to: Wifi for OpenAccess Connection #5004
    support
    Keymaster

    The next test would be trying to ping your VMs, with the ping command. Do you get a response?

    If not possible to run “ping” from the smartphone, you can use a computer with the smartphone’s WiFi hotspot, run the OpenVPN client on the computer.

    in reply to: pcWRT firmware v2.4.6 Release Notes #5003
    support
    Keymaster

    The page has been updated.

    in reply to: Guest Networks Have No Internet Access #4994
    support
    Keymaster

    @bulldog Please upgrade to v2.4.6. Delete the guest network and re-create it.

    in reply to: Wifi for OpenAccess Connection #4989
    support
    Keymaster

    What do you see when you ping the router LAN IP?

    in reply to: Guest Networks Have No Internet Access #4983
    support
    Keymaster

    @bulldog We reproduced the problem you’re having. The problem will be fixed in the next update, coming in a couple of days. Thanks for your patience!

    in reply to: Guest Networks Have No Internet Access #4981
    support
    Keymaster

    That should not happen. Please send a screenshot of the output for “ipconfig /all” to [email protected] (if you are using Windows). Send an equivalent screenshot if you have a different device.

    in reply to: HTTPS Login to Router #4978
    support
    Keymaster

    Both HTTP and HTTPS ports are open. You can use the https URL if you prefer. You’ll get a warning the first time since the SSL certificate is self signed.

    in reply to: Guest Networks Have No Internet Access #4977
    support
    Keymaster

    Guest network should have Internet access by default. Have you checked the IP address, network mask and default gateway on the devices connected to the Guest network?

    in reply to: Wifi for OpenAccess Connection #4976
    support
    Keymaster

    When you connect as a VPN user to the VPN server, you have access to all internal networks (LAN, X1, X2, X3, etc) as well as the Internet.

    But you can specify a user as a guest. In that case, he can only connect to the Internet, not the internal networks. In an upcoming release we’ll add the option to choose which network(s) a VPN user can have access to.

    in reply to: Access Logs Show No Traffic #4972
    support
    Keymaster

    Can you send some screenshots to [email protected]?

    1. The Bandwidth Monitor page
    2. The Access Control logs page, expanding all profiles on the navigation panel
    3. The Access Control page, expand the profile for the concerned devices
    in reply to: Access Logs Show No Traffic #4970
    support
    Keymaster

    With “Enforce Access Control” checked, you should see logs. However, with filtering in white list mode with only one domain, the device cannot access any website at all. The domain www.googleapis.com is mainly used by apps, but practically no app would work because the domains required by the apps are not white listed.

    How much traffic are you seeing in the bandwidth monitor, and to what domains?

    in reply to: Access Logs Show No Traffic #4967
    support
    Keymaster

    Do you have “Enforce Access Control” checked for the profile? The router does not log Internet activity for profiles with the box unchecked.

    in reply to: Wireguard Disconnect several #4963
    support
    Keymaster

    WireGuard on the router is a straight build of open source code. I think the disconnects overnight or after long idling depend on the server side and connectivity conditions. For now, just log in and restart the connection when that happens.

    That said, we’ll add a connection monitor in the next firmware update to mitigate this condition.

    in reply to: Wifi Bottlenecks…. #4959
    support
    Keymaster

    The Newifi has more than enough power to handle your network speed. There shouldn’t be any performance degradation even if you enable all controls.

    Adblock and SafeSearch are both DNS level filters, there’s no overhead over normal DNS lookup. Also, did you mean there was no Internet at all when you enforce Access Control? (that shouldn’t happen)

    As for WiFi, you may want to use different SSIDs for 5GHz and 2.4GHz, so that you know which band the devices are connecting to. For old 2.4GHz devices, you might want to change the channel width to 20MHz (on the router Wireless Settings page) to see if it helps. WiFi should perform better than the TORONTO-N without tinkering with QoS etc.

Viewing 15 posts - 361 through 375 (of 1,310 total)