support@admiraltk Thanks for your inquiry. We don’t ship to Australia currently. Please take a look at this page to see if you can use a shipping service: http://www.pcwrt.com/forums/topic/shipping-outside-us/.
supportYour browser remembered the router password and was populating all password fields in all pages with the same password. Are you using Chrome?
If the pcWRT router is behind another router, then you need to put the pcWRT in the DMZ of the other router, or set up port forwarding as described in this post: How to remote control the pcWRT router
supportComing soon…in a few weeks.
supportThe firmware version is displayed at the bottom of the page when you log on the management console.
If gaming works without UPnP when parental control is turned off, then there’s no need to enable it.
In your case, I’d suggest two steps:
If step 1 works, then try step 2. Let us know how that works. Thanks!
support@pachecot Is your PC connected to the pcWRT router? To be sure, you can connect by an Ethernet cable and try the router URLs again.
If you still have trouble, check the IP address on your PC. It should be something like 192.168.10.x. The easiest way to get the IP address of the PC is: click Start button, then enter “cmd” (without quotes) in the “Search programs and files” box. Then in the command window, enter “ipconfig”. Look at the IPv4 address.
And, if you reset the router by following the steps in this topic, you should get the Initial setup page, not the login page.
supportThe router only keeps current logs. For now, our suggestion is to keep an eye on it and see if that happens again. When it happens again, you can do one of the following to further isolate the cause:
supportWhen your devices were booted off the Internet, were you getting timeout and a blank page in your browser? Or was something else happening?
You can’t get logs from the router management console. But you can use ssh to log in the router command line interface and use the ‘logread’ command to see the router logs. If you are comfortable doing that, you can send the output of logread to [email protected], and we’ll review it.
Just out of curiosity, how did you rule out the cable modem?
supportThanks for the update. I was about to reply to you.
Some cable modems remember the old router that was connected to it. When you replace your router, the new one cannot connect to the Internet. Rebooting the modem makes it forget the old router.
supportYes, you enter ALLOWED times in calendar.
For UPnP, in the “Allowed Internal Addresses” box you should enter “192.168.11.167/32”. This field takes a range of addresses and you specify it in the CIDR format.
supportThanks for the suggestion. Others have requested the same functionality. However, it’s not an easy task to calculate the time someone is actively using the device. Most devices have background tasks that connect out to the Internet when they are not used. Therefore, we’re putting this on hold until we have a better understanding of the usage patterns.
Sorry we don’t have a good solution for France at the moment. We are seeking a solution to ship internationally, but it’ll take some time. Thanks!
supportI’m hesitant to give any suggestions. It seems that more WiFi extenders are doing this nowadays. Even if you have an extender that works today, a firmware update for the extender might break it. So the safest bet for now is to have two names for each managed device.
In the meanwhile, we’ll see if there’s a way to make this work with a pcWRT firmware update. Thanks!
support@Sjado It is very unlikely that the upgrade would introduce stability issues. If you enabled UPnP, it could be that UPnP was interfering with your connection. You might want to disable UPnP and see if that makes any difference.
Also, when you say a LOT, how often is that?
supportIf you want to know how UPnP works in general, you might want to check up this Wikipedia page: Universal Plug and Play. As a user, there are three things you can control: what external ports are allowed, which internal IP addresses are allowed, and what internal ports are allowed. You almost always want to check the three checkboxes on the left for enhanced security – unless it breaks some application you really need working.
When you put a restriction in parental control, you block the user from visiting certain web sites. It doesn’t do anything to the WiFi. You still connect to the WiFi as usual, but you won’t be able to visit web sites when they are blocked. When you enter a calendar, your access to the Internet (or web sites listed in the calendar) is blocked outside the time range allowed by the calendar. Even though you are connected to the WiFi as usual.
supportUpdate: the Belkin “mangles” the MAC address of the device when the device is connected through the Belkin. Instead of sending the true MAC address of the device to the router, it sends a MAC address made up of the first three digits of the extender MAC plus the last three digits of the device MAC.
For now, you have to give each device two names: one for connecting directly, one for connecting through the extender. But when you assign devices to profiles in parental control, always assign the two names to the same profile (i.e., treat the two names as one).
support@akarchm01 Thanks for providing the screenshots.
It looks like this extender mangles the MAC address of the device when a device connects through it. I.e., instead of sending the router the real MAC address, the RE305 sends a made up MAC address where the first three digits are taken from the repeater and the last three digits are taken from the device.
Since the router identifies devices by MAC addresses, you need to give the device two names in this case: one for connecting directly, another for connecting through the repeater. You can name them mypc and mypc-r, for example. When you assign the device to a profile, you need to assign both names at the same time so that the behavior is the same no matter where the device is connecting from.
