User Profile: support

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Viewing 15 posts - 991 through 1,005 (of 1,266 total)
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  • in reply to: DMZ with Linksys #1197
    support
    Keymaster

    Right now too many factors can break the Wii. I would suggest that you start from the least restrictive setup and work backwards. Such as:

    1. Connect the pcWRT to the modem directly, with UPnP enabled. Turn off parental control on the pcWRT at the router level. Does Wii work?

    2. If Wii works, turn on parental control. Does Wii still work?

    If both the above works, then move the pcWRT behind the Linksys and try the DMZ configuration.

    in reply to: Can not setup or connect initially #1195
    support
    Keymaster

    Please take a picture of the router showing the LED lights, and a picture of the back of the router showing the Ethernet connections. Send them to [email protected].

    Also, please let us know what kind of device you are using to load http://192.168.10.1, so that we can give you specific instructions.

    in reply to: Can not setup or connect initially #1191
    support
    Keymaster

    Can you let us know how the router is connected? I.e., how is it connected to the Internet, and how your PC is connected to the router. Did you connect the PC by wire or WiFi?

    in reply to: Allowing gmail / outlook / facebook messenger on iphone #1189
    support
    Keymaster

    When a calendar rule is set 12:00 am – 12:00 am, there’s no gap.

    Yeah, it’s probably better to see what’s blocked than to keep guessing. We hope to bring in this functionality ASAP!

    in reply to: DMZ with Linksys #1186
    support
    Keymaster

    Usually the DMZ host will still have an internal address, but will be reachable from the outside with the IP address of the router (the Linksys in your case).

    How is your Linksys connected to the Internet? Via another router or directly to a modem?

    in reply to: Allowing gmail / outlook / facebook messenger on iphone #1182
    support
    Keymaster

    Would adding icloud.com help?

    in reply to: Possible to use two routers and two DNS servers? #1180
    support
    Keymaster

    If I understand correctly, what you are trying to achieve is this:
    1. Use OpenDNS to filter contents accessed by children.
    2. Use a different DNS service, such as Google DNS, for parents to bypass the OpenDNS filtering.

    You can achieve the above with the pcWRT router alone.

    1. Create two profiles, one for children and one for parents.
    2. In the first profile, select OpenDNS in the DNS server dropdown.
    3. Assign children’s devices to the first profile. If it is the Default profile, then skip this step.
    4. In the second profile, select Google Public DNS in the DNS server dropdown.
    5. Assign parent’s devices to the second profile.

    To check that OpenDNS worked for devices in the first profile, follow the steps here (on a device connected to the first profile): http://www.pcwrt.com/2016/08/how-to-test-whether-or-not-your-opendns-settings-are-working/.

    in reply to: xbox one NAT type not compatible with friends #1179
    support
    Keymaster

    @atiyabham Please take screenshots of these pages and send to [email protected]:

    1. pcWRT Status page.
    2. The Device List page on the NVG510.
    3. The Firewall – IP Passthrough page on the NVG510.
    4. The firewall – IP Passthrough page with the Passthrough Mode dropdown box expanded.

    in reply to: Allowing gmail / outlook / facebook messenger on iphone #1178
    support
    Keymaster

    That is the right way to do it, and the list of domains seem sufficient. Maybe, add fbcdn.net to the list?

    But I don’t see how the Calendar setup can affect your passwords on the phone. Maybe that’s an unrelated problem. To be sure, you can assign the phone to a profile with parental control disabled and see if the problem persists.

    in reply to: Allowing gmail / outlook / facebook messenger on iphone #1173
    support
    Keymaster

    How was this set up? With a Calendar? Where were the domains listed?

    in reply to: some suggestions #1171
    support
    Keymaster

    Great suggestions!

    Indeed the Calendar GUI is too tall to manage – we’ll make it shorter. In the mean while, please note that you can also enter time slots in text mode, which is more convenient. The GUI mode is mainly used to display multiple calendars on the same chart.

    in reply to: xbox one NAT type not compatible with friends #1170
    support
    Keymaster

    Generally, when the pcWRT is out on the Internet (such as being the DMZ host), and with UPnP enabled, the Xbox test should detect moderate NAT. Can you check these two items?

    1. The pcWRT has a public IP address:
    * load the Status page in your browser, look at the Internet IP address at the top left corner.
    * Enter http://myip.dnsomatic.com/

    The IP addresses reported by the above two methods should be the same.

    2. UPnP is enabled on the pcWRT.

    in reply to: pcWRT now available on dual band gigabit router #1164
    support
    Keymaster

    @rayman6285 You can subscribe to the Announcement forum – click on the Announcements, there’ll be a subscribe link. Click the link to subscribe.

    When we make an announcement, you’ll get notification by email.

    in reply to: pcWRT now available on dual band gigabit router #1161
    support
    Keymaster

    Currently there are several used ones available – returns from customers who bought them thinking they were stock TP-Link routers. New ones will be available in a couple of weeks.

    in reply to: pcWRT now available on dual band gigabit router #1159
    support
    Keymaster

    1. To take advantage of the 5Ghz band, your device hardware needs to be able to send and receive 5Ghz signal. Newer phones and tablets usually support 5Ghz. But check the Apple website or call Apple for your specific models to be sure. Not all devices need to have 5Ghz support, but you need to switch some from the 2.4Ghz band to alleviate the congestion.

    2. You need to have the Airport on the same network as your streaming devices in order to stream to it. As suggested before, you need to configure it as an Access Point.

    3. This is our current dual band offering: https://www.amazon.com/Archer-C7-pcWRT-SafeSearch-Management/dp/B01GLOKHAG/ref=as_sl_pc_tf_til?tag=pcwrtcom-20&linkCode=w00&linkId=a2917b2d60d52a5652fb823a679b47c8&creativeASIN=B01GLOKHAG

Viewing 15 posts - 991 through 1,005 (of 1,266 total)