User Profile: support

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Viewing 15 posts - 196 through 210 (of 1,310 total)
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  • in reply to: VLAN tagging? #6052
    support
    Keymaster

    Yes it does.

    in reply to: Wireless speed with Archer A7 V5 #6033
    support
    Keymaster

    Yes. The Linksys ACS1900 is the fastest at the moment.

    in reply to: Attach Bandwidth Throttling to Calandars #6031
    support
    Keymaster

    If you have a more restrictive policy on the Anonymous profile than other profiles, it will discourage the user from altering their MAC address.

    in reply to: Wireless speed with Archer A7 V5 #6030
    support
    Keymaster

    The speed you see is the best WiFi speed you can get on the Archer A7. If available, the Linksys ACS1900 will have better WiFi performance (and overall performance). If you bought a stock COMFAST CF-XR10, it probably won’t work. The stock COMFAST firmware won’t take our upgrade image.

    in reply to: Connected Devices Not Showing Device #6028
    support
    Keymaster

    You need to click the Save button at the bottom of the page after you remove the static IP address entry.

    To your previous post, yes MAC address can be changed. Sometimes you can change it to anything you want. It seemed that your grand daughter’s iPad was taking the MAC address that belonged to April_TV. You can check the actual MAC address used under a WiFi connection when a “private Wi-Fi addresses” is used.

    To deal with the situation where a random MAC address may be used for a device, you can put the most restrictive policies on the Anonymous profile. Thus if a user wants to have less restricted access to the Internet, they’ll want to to use the native MAC address on the device.

    in reply to: Guest IP #6027
    support
    Keymaster

    Currently only LAN IP can be entered on the UI. IP addresses for other VLANs are calculated based on the LAN IP and cannot be changed. Is there a specific reason that you need to change the guest IP address?

    in reply to: Connected Devices Not Showing Device #6022
    support
    Keymaster

    Did you check the IP address on your granddaughters phone and that IP address is not listed under Connected Devices?

    in reply to: Archer A7 V5 EU flash pcWRT #6019
    support
    Keymaster

    After you login, on the Status page, you’ll see a list of connected devices. Click on the hostname to give the device a name. After that, the device will appear in the list when you click on the magnifying glass.

    in reply to: Connected Devices Not Showing Device #6018
    support
    Keymaster

    Can you see the iPad that was originally reported missing?

    in reply to: Connected Devices Not Showing Device #6016
    support
    Keymaster

    Let’s get the devices identified first.

    After you connect a device to the router, start a browser on the device and open the router admin page. Usually this is http://192.168.10.1, but if you’ve changed the LAN IP address, adjust the IP address accordingly.

    You’ll see the login page. Click on the link “My local IP address” – you’ll see the device’s IP address.

    On the computer you use to manage the router, login the router admin site. Check the list of connected devices. Do you see the above IP address in the list?

    in reply to: Archer A7 V5 EU flash pcWRT #6014
    support
    Keymaster

    Glad everything worked out. And thanks for the feedback!

    in reply to: Connected Devices Not Showing Device #5999
    support
    Keymaster

    Did you see any unnamed devices in the list? I.e., a device with a hostname displayed in gray?

    iPad can be configured to connect with a random MAC address. When the router sees a MAC address without a registered hostname, it displays the hostname in gray.

    in reply to: iPhone not Picking up pcwrt settings #5996
    support
    Keymaster

    We’ll make it block these domains when “Enforce Access Control” is checked. This change will be available in the next update.

    in reply to: iPhone not Picking up pcwrt settings #5984
    support
    Keymaster

    Thanks for the update. You can add these entries to the black list to block private relay:

    mask.icloud.com
    mask-h2.icloud.com

    in reply to: iPhone not Picking up pcwrt settings #5981
    support
    Keymaster

    You should be able to see the accessed or blocked domain names on the Internet Logs page. More details here: https://www.pcwrt.com/2020/05/monitor-activities-on-your-home-network/.

Viewing 15 posts - 196 through 210 (of 1,310 total)