[support]

You can set up a VPN server on the router. Check the LAN box under the “Network Access” section (also the Internet box if you want to access the Internet through the home VPN). Connect your remote device to the VPN and you should be able to manage the router like you are at home.

Here’s a guide to set up the VPN server: https://www.pcwrt.com/2021/01/the-complete-guide-to-setting-up-a-wireguard-vpn-server-at-home-with-pcwrt/.

[support]

@tombacca Can you send a video to [email protected]?

[support]

Please try the following steps. Let us know it works or not.
1. Power on the router. Once you see the POWER LED stops blinking, press and hold the RESET button (next to the power plug).
2. After about 5-6 seconds, the POWER LED will start to blink fast. When you see that, release the RESET button.
3. The router will reset itself and reboot (hopefully).

[support]

When did this start happening? Was it after some changes on the router?

[support]

A few seconds after you power on the router, the POWER LED will start to blink. Wait for a couple of minutes. The POWER LED will stop blinking and light up steady. The 2.4 GHz and 5 GHz WiFi LEDs will be on too.

Connect a computer to a LAN port on the router by Ethernet cable. The computer should get an IP address in the 192.168.10.x range.

[support]

The factory file is the proper image. Your hardware is probably not compatible.

[support]

#1 – This may happen when the update server can’t be reached for whatever reason. Please let us know if this problem persists.

#2 – Usually this is not a problem, but sometimes a firmware update is not compatible with a backup from a previous version. In this case, the update script will bring the configuration files on the router up-to-date with the current version. But restoring a backup from the older version will mess up the configurations. It is advised that you create a new backup after each upgrade. So keep two backup files on hand, one for the current firmware version, one for a previous version in case you want to roll back to the previous version.

[support]

TFTP method should work. There are two versions in our download page, upgrade and factory. Did you use the factory image?

[support]

You may try ssh to the router and use mtd to flash OpenWrt. E.g., if you upload the OpenWrt image as /tmp/firmware.bin, then “mtd -r write /tmp/firmware.bin firmware” should work.

Alternatively, you can use the TFTP method mentioned here: https://openwrt.org/toh/tp-link/archer_c7#installation_or_restore_with_tftp

[support]

You haven’t done anything wrong. Currently the router sends DNS queries out on the WAN side but your pi-hole is on the LAN side. Therefore, you’re not seeing anything on the pi-hole. We’ll see if this setup can be accommodated in a future update.

[support]

Since LAN is checked in server configuration, you should be able to ping other devices on LAN directly. Can you check the routing tables on your VPN client?

[support]

Can you successfully “ping” 192.168.10.1?

[support]

Perhaps some domains needed by your applications are blocked. Check the Internet logs for blocked domains and white list those needed by your application.

[support]

WPA3 support will be added soon.

The router has 4 RJ45 ports. One is dedicated to the Internet connection (WAN). The other three can be assigned to any of the predefined VLANs.

[support]

The router supports 4 SSIDs per band. To support 5 SSIDs, at least one SSID is only available in one band.

To use VLANs on your APs, just mark the LAN port the AP connects to “Tagged” (on the Network Settings page). Then assign VLAN IDs to the SSIDs broadcasted by the APs.

The pcWRT router comes with 5 per-configured VLANs, the VLAN ids are:
LAN: 1
Guest: 3
X1: 4
X2: 5
X3: 6

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