[support]

@James You can do a rollback from the System Settings screen. Click Check for Updates, in the popup, click the Rollback button.

There’s no known issue with modem compatibility for recent updates. What problems are you encountering?

[support]

All devices you connect to the same VLAN will be on the same network. If you connect a device on X1 from the 2.4GHz band, a device from the 5GHz band, and a device on an Ethernet port, all of them will be on the same network. They’ll be able to talk to each other. If you want to isolate the devices from each other, you can check the “Enable WiFi client isolation” box in Wireless Settings.

[support]

@aorus1 Thanks for your suggestions. We’ll see what we can do.

[support]

@aorus1 Yes it is built on OpenWrt. There are some integration points with pcwrt.com for notifications and remote management etc. We can potentially make it available for more hardware options but we won’t be able to support all of them.

[support]

@aorus1 Thanks for your inquiry. We’re looking into adding support for WiFi 6 capable hardware. However, that’s going to take some time.

For the time being, if you have a powerful WiFi router already, one plausible solution is to use your existing WiFi router as an Access Point. Connect to the pcWRT by wire and turn off WiFi on the pcWRT. Since WiFi is shifted to your existing router, the Newifi D2 (with dual core CPU, 512 MB RAM and hardware accelerated NAT) should be powerful enough to handle most needs.

[support]

@blarg Reddit pictures inadvertently blocked by the ad blocker. This has been fixed. Rebooting your router should fix this.

[support]

@knoxploration You’ll need to create a second Calendar. Enter the time slots and the domains needed to set up a Google hangouts call.

In addition to hangouts.google.com, you probably need accounts.google.com and/or accounts.youtube.com.

Try to set up a call between a device connected to WiFi and a phone on LTE/5G mobile network connection. See what domains are blocked by Calendar in the Internet logs. Add the needed domains to the Calendar until you can establish the Hangouts call successfully.

[support]

Glad to know you got it working! BTW, if you are putting Access Control on devices, you might want to check if the MAC address changes when connecting from the range extender. If so, you may need to assign the new MAC address the same device name as when the device connects directly to the router. That way, the device will be identified by the same name whether it’s connected directly to the router or connected through the range extender.

[support]

@labrador It is OK to upgrade over WiFi. WiFi will be disconnected during upgrade and reconnected after the router reboots. If you use an Ethernet connection, sometimes you’ll need to unplug the Ethernet wire and reconnect it.

[support]

The domain “cloudapp.net” cannot be resolved either, i.e., it doesn’t have an IP address. The router reports any domain that is either blocked by the DNS or cannot be resolved by the DNS as “blocked with reason DNS”.

You can enter the domain name “cloudapp.net” into the website I mentioned above and see.

[support]

You got an IP address back. That means the router did not block this domain: flightproxy-euno-02-teams.cloudapp.net.

The other domain you mentioned earlier, flightproxy-euno-01-teams.cloudapp.net, cannot be resolved by any DNS service. The router reported that it was blocked by DNS, but the real reason was that the name was not resolvable. The router did not block that domain either.

Windows reported the DNS server was CleanBrowsing because that’s how you set it up on your PC. Widnows doesn’t know that the DNS was overridden by the router.

[support]

The domain infinity-api.extfans.com does not exist because no DNS server can resolve the name to an IP address. If you put the domain name in https://mxtoolbox.com/SuperTool.aspx, you’ll see what I mean.

The domain is in the logs because some app in your network was requesting it. But DNS resolution failed. That’s why the router was displaying blocked by DNS.

If you open a command line window and enter “nslookup flightproxy-euno-02-teams.cloudapp.net”, what do you see in the response?

[support]

@casino By https://mxtoolbox.com/SuperTool.aspx, infinity-api.extfans.com does not exist. So it’s not the router that’s blocking the domain.

When you try flightproxy-euno-02-teams.cloudapp.net, is the error still “DNS”?

[support]

This is how you connect a range extender to a router:

1. From the range extender user interface, find the router WiFi
2. Enter the WiFi password for the router to establish a connection from the range extender to the router

Follow the instructions here: https://kb.netgear.com/26079/Install-EX7000-as-a-Wi-Fi-Range-Extender

[support]

When a domain is blocked by DNS, it is blocked by the DNS in the Access Control profile.

Unless the domain is whitelisted. For a white listed domain, the DNS lookup falls back to the system DNS service, which is the DNS in Internet Settings (or DNS under the Internet section on the Status page, which is the same).

You’ll get blocked by DNS either because the domain is blocked, or it doesn’t exist. The router cannot tell them apart because the response from the DNS service is the same.

In your example above, the domain flightproxy-euno-01-teams.cloudapp.net doesn’t exist for several DNS services. You can try it here: https://mxtoolbox.com/SuperTool.aspx (select “DNS Lookup” in the orange dropdown). Whitelisting it does not make it available.

The domain flightproxy-euno-02-teams.cloudapp.net should work fine.

[Author]

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