[support]

1. We’re suspecting there might be some anomaly with the WAN port on your unit. Swapping it out with another unit might solve the problem. If not, then it’s a systematic problem, which is very unlikely (so far).
2. The pcWRT router must behave as a router in order to have the filtering functionalities.

[support]

@bjensen2 We should be able to send you a replacement. We are currently out of stock but will restock in the next couple of weeks. Please send an email to [email protected]. We’ll let you know when it’s available.

[support]

Luci has been removed in the latest update. Do you have any specific needs for Luci?

[support]

First thing to check is the external IP address. If you google “my ip address”, the IP address shown in your search results should match the IP address reported under the Internet section of the Status page on the router management console.

And, if you have a dynamic IP address from your ISP (most likely), it’s best to set up a Dynamic DNS and use the domain name instead of IP address to access the server. While your ISP assigned IP address may not change very often, it does change in some situations. And you don’t want to reconfigure your VPN server every time the IP address changes.

Let us know if this is not familiar to you. We’ll create some tutorials to guide users new to VPN.

[support]

That is a really strange problem. Since you have the same problem with WiFi and Ethernet, the problem seems to stem from the WAN connection, i.e., the connection between the router and the modem. I would suggest:

1. Turn off Access Control on the router (at the router level) and see if there’s any difference.
2. Use a different Ethernet cable to connect the router to the modem
3. If the above does not make a difference, and you have an Ethernet hub/switch or another router around, put it in between the pcWRT router and your modem. Does that make a difference?

If the above options do not help, please send email to [email protected]. We’ll help you out.

[support]

Setting a calendar for discordapp.com should work. If not, you may want to add discord.gg as well. In general, you can check which sites were accessed when Discord is being used, by looking at the access logs: click the Access Control button, then click “View Logs”. The default view for logs is chart, but you may switch to “raw” view to reveal more details.

[support]

Currently, the router only accepts Ethernet connection to the WAN port for Internet. So if you have an LTE hotspot, you need to connect the TORONTO-AC WAN port to the Ethernet connector on the hotspot.

[support]

Do you mean insert the LTE SIM card into the TORONTO-AC Router?

[support]

The change has no effect on your Windows machine, it only changes the outbound MTU on the router. You can Google “how to change MTU on Windows” to find out how to do it for your PC.

[support]

Override MTU. Entering a value there will override the default value, which is 1500 when left blank.

[support]

It’s on the Internet Settings page.

[support]

@casino Try switch to text mode and click Save. There might be a bug in Graphic mode.

[support]

You can view the logs to find out what domains were blocked when you use Steam: click the Access Control icon, then click “View Logs” link on that page. You can switch between Chart view and Raw view. The Raw view gives more details about why a site is blocked.

[support]

You may try to set the Cloud settings from the local management interface again. Make sure you don’t get an error after clicking Save.

[support]

Please follow these steps and let us know if you have any problems in each step.

1. Connect your PC to the router WiFi (alternatively, you can connect by wire if the router is closeby).
2. Open a browser and enter http://192.168.10.1 in the address bar.
3. Enter your password to login.
4. Make changes to the router.

[Author]

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