[support]

@timiceca991 With router powered on, press and hold the Reset button (on the side of the Ethernet connectors) with a pin or pen tip for about 10 seconds, then let go. The router will reboot and restore to factory defaults. Do not disconnect power during the process.

[support]

@thepaintedtiger We’ve identified an issue that might have blocked multiple player games with Access Control enabled. The fix is coming in the next update, expected in a couple of weeks.

[support]

The certificate you saw came from the router. Basically the router intercepted your requests to Google and was trying to send down a message informing you that Google was blocked by domain name or a calendar.

[support]

@dubyasqrd OpenVPN is coming in the next update. Hopefully before Christmas.

[support]

@thepaintedtiger Thanks for the additional info. We’ll run some tests with Steam and keep you updated.

[support]

@thepaintedtiger The update mentioned in this thread has been incorporated in a previous update. Are you running the latest firmware?

Are the kids hosting a game? Or do they have problems even when friends are hosting a game and they are only trying to join?

[support]

For incoming traffic, if you put the server under Access Control and configure white/black list on the profile, incoming traffic will be blocked/allowed accordingly. You can put single IP addresses like 123.45.67.8, or IP address range in CIDR format: 123.45.67.0/24. However, there’s no add-on to let you block by country.

[support]

@casino That’s almost impossible to do on a router, unless there’s a DNS service that filters out mirror sites.

[support]

There’s no sure way. But there aren’t many mirror sites around either.

[support]

@abeckman66 Unfortunately the effort stalled. Hopefully we’ll be able to resume it next year. But the web interface works on the phone screen as well. It’s not as neat as a native app, but it works.

[support]

@casino A mirror site basically hold a copy of another sites content. In your case, it should be safe to block sitemirror.net.

[support]

@casino The router can’t reliably distinguish traffic between TOR, VPN , Proxy etc., and P2P. It might be possible but would require a lot of effort and may bring a degradation of performance.

[support]

@abe Thanks for bringing this up. This function is not there yet, but we’ll find out what we can do in this regard.

[support]

@casino Sorry for the late reply.

1). While an additional password can be added just for Access Control, the current device management password has privileges to do everything to the device, including wipe out all settings (i.e., reset the device). So this won’t help you in your scenario.

2). The router allows pretty complex rules to be defined. We think it’s more concise to use URL patterns to define the rules, rather than using additional UI.

3). We can put in some limitations to deal with this scenario. Stay tuned.

4). This can’t be done. The router can not reliably distinguish TOR from proxy.

5). We can add some additional selections.

6). This is not possible. The router only knows about Internet connections, it doesn’t know which program initiated the connections. For example, when a connection to Facebook is made, the router doesn’t know whether the connection came from a browser, the Facebook app or Facebook messenger.

7). This won’t happen in the near future.

[support]

Sorry there’s no “complete” documentation at this moment. Most functions are documented in the forum topics. Some nitty-gritty are not fully documented. However, if you have questions, you can ask them here. And we’ll give you instructions specific to your scenario. Alternatively, you may send email to [email protected]. Thanks!

[Author]

Posts