User Profile: support

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Viewing 15 posts - 661 through 675 (of 1,319 total)
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  • in reply to: limit youtube for certain time #2892
    support
    Keymaster

    @gangwang If your device and kid’s device are in the same profile, and you can’t access YouTube, he shouldn’t be able to either. If you see him accessing YouTube while you can’t, he’s probably using some technique to bypass the control. He might be using a proxy or VPN. To find out what’s happening, click on the “View Logs” link on the Access Control page. See what sites had been accessed from his device.

    in reply to: limit youtube for certain time #2890
    support
    Keymaster

    If you create a Calendar for YouTube for the time range 6:00pm – 7:00pm, then YouTube will only be available during that time range. If you are watching a YouTube video before 7:00pm, then you’ll be able to watch the video past 7:00pm, for a few more minutes. That is because of content buffering on the device. The video will be stopped after the buffered contents are exhausted.

    What you can do with the router is you can set a schedule with the Calendar tool. What’s hard to do is to limit the total time on a web site without a schedule. Because of background network activities, it is hard to figure out exactly how long a user has been active on a certain web site. Therefore, the router does not support setting a total time limit for a web site without creating a schedule.

    in reply to: Can't set up calendars #2889
    support
    Keymaster

    @gangwang Thanks for the feedback! We’ll fix this bug in the next update. In the meanwhile, if you are on 1.28.1, you can switch from Graphical mode to Text mode before clicking the OK button to avoid the bug.

    in reply to: Modem/Router Combo #2886
    support
    Keymaster

    @casino They all work the same. The pcWRT router has no preference.

    in reply to: Can't set up calendars #2885
    support
    Keymaster

    @gangwang After you finish editing a calendar and click the “OK” button, the calendar dialog displays again in view mode. When you have only one calendar, this makes it appear nothing happened after you click the OK button. When you have more than one calendar, the calendar dialog in view mode will display time slots for all calendars in different colors, so that the user gets a glimpse of the overall picture.

    Thanks for bringing this to our attention. We’ll work on making this more intuitive.

    in reply to: WAN IP Address Change #2879
    support
    Keymaster

    @casino That’ll work if you connect your PC to the pcWRT. It’ll fail if you connect your PC to the D-Link. It’s better to leave your PC on DHCP, i.e., select “Obtain an IP address automatically”.

    in reply to: Assign Static IP to the pcWRT #2876
    support
    Keymaster

    Answered in previous thread:

    WAN IP Address Change

    in reply to: WAN IP Address Change #2875
    support
    Keymaster

    @casino That is not correct. If your D-Link LAN address is: 192.168.2.1, and your pcWRT LAN address is: 192.168.1.1, then on the Internet page for the pcWRT, you should have 192.168.2.2 for IP address and 192.168.2.1 for gateway.

    in reply to: WAN IP Address Change #2871
    support
    Keymaster

    It’s probably easiest to add a DHCP reservation to your D-Link router. In the ADD/EDIT DHCP RESERVATION section, enter:

    Computer Name: pcWRT
    The IP Address: 192.168.2.2
    MAC Address: copy the MAC address from the pcWRT Internet Settings page “Override MAC address” field

    Click Apply.

    Select “DHCP client” for pcWRT Internet Settings protocol.

    in reply to: Impossible to surf in internet with pcwrt! #2869
    support
    Keymaster

    @casino Please understand that we can’t help you fix the problem unless we have a clear understanding of exactly what your problem is.

    On March 3, 2018, after we helped you set up the D-Link with pcWRT, you said:

    Now, internet works through the LAN, finally!

    On May 24, 2018, when reporting that you had some problems on your Windows XP, you said

    i have this problem only on my home pc. I use Windows XP SP3 and for to clear the DNS i use this command: “ipconfig /flushdns”.

    Now you are saying it NEVER worked for any type of device. If it never worked for any type of device (Windows and Android, for example), why did you suspect that “that was my old pc with windows xp sp3”?

    All these statements, put together, paint a blurred picture of what problem(s) you are experiencing. And it doesn’t help in finding the true cause of the problem.

    In order to identify what problem or problems you are having, let’s take a step back and start with the simplest configurations.

    1. Configure the D-Link to have LAN address 192.168.2.1. Enable DHCP, disable UPnP, remove any DMZ entries. Connect the D-Link only. Does Internet work for all devices?
    2. Configure the pcWRT to have LAN address 192.168.1.1. Select DHCP client for Internet settings. Disable Access Control and UPnP. Connect the pcWRT WAN port to a LAN port on the D-Link. Does Internet work for all devices?
    3. If the above works, turn on Access Control with a single Default profile. Uncheck “Safe search”, “Block literal IP addresses”, and “Block proxy, VPN, TOR”. Does Internet work for all devices?
    in reply to: WAN IP Address Change #2868
    support
    Keymaster

    Two options:

    1. Configure your D-Link to assign a static IP address to the pcWRT (consult your D-Link manual)

    2. Select “Static” for Internet connection from the pcWRT management console. For example, enter 192.168.2.2 for IP address, 255.255.255.0 for netmask, 192.168.2.1 for gateway, 1.1.1.1 for DNS. To avoid IP address conflicts, exclude 192.168.2.2 from the DHCP pool on the D-Link. Again, consult D-Link manual on how to change the DHCP range on the D-Link.

    in reply to: Compatibility List #2863
    support
    Keymaster

    To our best knowledge, the pcWRT router is compatible with all modems & gateways.

    As for your D-Link router, you reported that it was working almost a year ago.

    pcwrt and D-Link Router. HELP!

    So there’s no compatibility issue here.

    in reply to: Impossible to surf in internet with pcwrt! #2862
    support
    Keymaster

    1). You don’t need to insert something. Or, if you want, you can enter a name you choose.
    2). No need to do anything here. Leave it as it is.

    You can leave UPnP disabled on both D-Link & pcWRT.

    Apparently, last time when you asked how to connect the D-Link, everything was working fine. That was almost a year ago. Now it’s not working. What changed?

    Maybe you don’t need to figure out what changed. Just repeat what you did last time.

    in reply to: Impossible to surf in internet with pcwrt! #2856
    support
    Keymaster

    @casino Internet was working when you configured your network as described in previous thread, right?

    pcwrt and D-Link Router. HELP!

    If you restore to that configuration everything should be fine. You can do this in two steps:

    1. Connect your D-Link router to the Internet as you usually do. Make sure that your Internet works when connecting directly to your D-Link router. As usual, to avoid IP address conflict, set your D-Link’s LAN IP address to 192.168.2.1.
    2. Connect the pcWRT: connect from a D-Link LAN port to the pcWRT WAN port. Leave pcWRT’s WAN connection on DHCP client.

      No need to worry about DMZ, port forwarding on the D-Link router. If there are existing entries, remove them.

      No need to worry about UPnP, DNS or NAT on either D-Link or pcWRT.

      Do not disable DHCP server on the D-Link

    in reply to: Impossible to surf in internet with pcwrt! #2850
    support
    Keymaster

    @casino Did you change your D-Link from router mode to bridge mode recently? And you started to have problems since then?

    There is no real advantage in running the D-Link in bridge mode. Normally you won’t see any performance gain either. Unless there’s a strong reason to run the D-Link in bridge mode, I’d suggest switching it back to router mode.

Viewing 15 posts - 661 through 675 (of 1,319 total)