[support]

It’s available now. Log on the router console, go to the System page, then click “Check for Updates”.

[support]

There’s no filtering for the System Default DNS provider. Making this selection means that you are using the DNS servers provided by your ISP, i.e., the DNS server with IP addresses you see in the Status page Internet section. For a profile to be filtered, you need to select OpenDNS for that profile.

The purpose for the ability to use different DNS services for different profiles is so that parents are not restricted by the same rules they put in place for children. It might happen that OpenDNS blocked some legitimate web site by mistake. Parents can then use the unrestricted profile to visit the site and confirm that there’s no harm.

[support]

@mbrink44 There is a pause button next to the Calendars label. Click on that, then click the + button next to a calendar to extend time. Calendar restrictions restore to normal after the time extension expires. If calendar restriction is already in place, there might be a 1 minute delay before the time extension is activated.

[support]

@stringer KRACK is mainly targeted at clients. But we are investigating this issue to see if there’s any impact.

[support]

In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

[support]

In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

[support]

Reporting of visited and denied web sites/IP addresses is available now with version v1.25.

[support]

This is now available with version v1.25.

[support]

Please log in locally, get a screenshot of the Internet Settings page and send to [email protected]. Thanks!

[support]

Basically when you first configured for remote control, you can access it. But then after a while, you get the “Failed to retrieve data” error, without doing anything. For example, you set it up in the morning, test immediately and it works. But then in the afternoon, try it again it fails. Is that right?

Is the pcWRT router connected to another router? Or is it connected to a modem?

[support]

Thanks for the alert! We’re looking into this.

[support]

To be safe, you need to block all search engines that don’t support safe search. If you use OpenDNS Home, you can log in your OpenDNS account and check the box to block search engines. Then white list google.com and bing.com on the router. If you use duckduckgo, white list safe.duckduckgo.com.

If you use OpenDNS Family Shield, then consider black list these sites:

• ask.com
• dogpile.com
• duckduckgo.com
• excite.com
• gigablast.com
• lycos.com
• qwant.com
• search.yahoo.com
• yandex.com
• yippy.com

Again, if you want to use duckduckgo, then white list safe.duckduckgo.com.

[support]

Most porn sites should already be blocked by OpenDNS, the “damplips” site included. There is possibility that some obscure porn site might sneak through OpenDNS. Enabling safe search will stop them from finding links to those sites. For example, the “damplips’ site will not come up in search results when safe search is enabled. But make sure you block search.yahoo.com, since it no longer supports safe search when it was switched over to HTTPS. Bing and Google should be OK.

If you find porn sites not blocked by OpenDNS, enter it in your router’s black list. Then check the site status at https://community.opendns.com/domaintagging/. Enter the domain name in the “Check a domain” box and click Go. If the site is blocked by OpenDNS but still visible on your home network, then you need to check the DNS server settings in the parental control profiles.

[support]

The antennae should be in the box. Take out the inner cardboard from the packing box, the antennae will fall out.

[support]

@rjager You can configure the Apple Airport as an Access Point, as shown in this page: http://www.all4you-sprl.be/configuring-an-apple-airport-express-as-an-access-point-of-an-existing-network/. You have to use a wired connection to connect between the Airport and the pcWRT. While the Airport can be used as a wireless extender, it only works when the base station is another Airport product.

[Author]

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