[support]

The router syncs time with NTP servers, so time should always be current. One possibility is that your Verizon G1100 router blocks the outbound NTP port. You might want to check the firewall settings on your G1100. Outbound UDP port 123 should be allowed in order for NTP sync to work.

[support]

Most likely you are blocked by a Calendar, or a blacklist if there is one. If you ignore the warning and go ahead to load the page, you’ll see the reason. If you are blocked by a Calendar and it should not be, please check the time on the router.

[support]

OpenDNS uses a technology called Anycast to provide fast DNS service with redundancy. The IP addresses you use are the Anycast addresses. The DNS requests, after they are received, are routed to the backend, which uses unicast addresses to query downstream DNS servers. Those DNS servers will see different IP addresses. I guess Google works pretty much the same way.

For more info: https://blog.opendns.com/2013/01/10/high-availability-with-anycast-routing/

[support]

When parental control is enabled, DNS lookup is forced to go through the server IPs selected for the profile. Maybe your Macbook Pro doesn’t like that.

Did you try setting the Macbook Pro DNS server to the pcWRT router IP address (and omit the secondary DNS server)?

You may also try to look at what DNS server the Macbook Pro is really using by loading this URL in your browser: http://myresolver.com. Of course you have to disable parental control at the router level in order to do that. Then change the DNS servers for the router (on the Internet Settings page), and see if that has any effect on the DNS server actually used by the Macbook Pro.

Keep the DNS server setting on the Macbook Pro point to the pcWRT router while you do these tests.

[support]

Does it work when you have the Macbook Pro in the default profile, where parental control is disabled?

[support]

@venfam Great to hear it worked out for you!

Please also note that parental control works only when devices are connected to the pcWRT. There’s no filtering when kids are connected to your existing router.

It’s preferable to turn off the WiFi on your existing router to make it easier. Sometimes two WiFi signals cause RF interference with each other, and may degrade WiFi performance. If you do need two WiFi signals, make sure the channels don’t overlap (i.e., at least two channels apart).

[support]

Right now too many factors can break the Wii. I would suggest that you start from the least restrictive setup and work backwards. Such as:

1. Connect the pcWRT to the modem directly, with UPnP enabled. Turn off parental control on the pcWRT at the router level. Does Wii work?

2. If Wii works, turn on parental control. Does Wii still work?

If both the above works, then move the pcWRT behind the Linksys and try the DMZ configuration.

[support]

Please take a picture of the router showing the LED lights, and a picture of the back of the router showing the Ethernet connections. Send them to [email protected].

Also, please let us know what kind of device you are using to load http://192.168.10.1, so that we can give you specific instructions.

[support]

Can you let us know how the router is connected? I.e., how is it connected to the Internet, and how your PC is connected to the router. Did you connect the PC by wire or WiFi?

[support]

When a calendar rule is set 12:00 am – 12:00 am, there’s no gap.

Yeah, it’s probably better to see what’s blocked than to keep guessing. We hope to bring in this functionality ASAP!

[support]

Usually the DMZ host will still have an internal address, but will be reachable from the outside with the IP address of the router (the Linksys in your case).

How is your Linksys connected to the Internet? Via another router or directly to a modem?

[support]

Would adding icloud.com help?

[support]

If I understand correctly, what you are trying to achieve is this:
1. Use OpenDNS to filter contents accessed by children.
2. Use a different DNS service, such as Google DNS, for parents to bypass the OpenDNS filtering.

You can achieve the above with the pcWRT router alone.

1. Create two profiles, one for children and one for parents.
2. In the first profile, select OpenDNS in the DNS server dropdown.
3. Assign children’s devices to the first profile. If it is the Default profile, then skip this step.
4. In the second profile, select Google Public DNS in the DNS server dropdown.
5. Assign parent’s devices to the second profile.

To check that OpenDNS worked for devices in the first profile, follow the steps here (on a device connected to the first profile): http://www.pcwrt.com/2016/08/how-to-test-whether-or-not-your-opendns-settings-are-working/.

[support]

@atiyabham Please take screenshots of these pages and send to [email protected]:

1. pcWRT Status page.
2. The Device List page on the NVG510.
3. The Firewall – IP Passthrough page on the NVG510.
4. The firewall – IP Passthrough page with the Passthrough Mode dropdown box expanded.

[support]

That is the right way to do it, and the list of domains seem sufficient. Maybe, add fbcdn.net to the list?

But I don’t see how the Calendar setup can affect your passwords on the phone. Maybe that’s an unrelated problem. To be sure, you can assign the phone to a profile with parental control disabled and see if the problem persists.

[Author]

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