[support]

If the pcWRT subnet is 192.168.10.x, and your PC is connected to the pcWRT router, then your PC should get an IP address in 192.168.10.x.

If your PC is connected by wire, you might try to disconnect the wire and reconnect.

[support]

Enter http://192.168.1.1 into your browser. What do you see?

You may also try http://pcwrt/ (including the trailing /).

• This reply was modified 7 years, 10 months ago by support.

[support]

Mark, it looks like your computer is on the 192.168.1.1 subnet. Can you check your PC connection and make sure that it is connected to the pcWRT router?

[support]

The router can block Netflix as a whole, but not specific programs within Netflix. You might want to see if Netflix provides any options to achieve that.

[support]

@Sjado There is a bug in the TORONTO-AC firmware (v1.22.3) for UPnP. We have a fix which is currently being tested and should be available in the next few days. Hopefully that will solve your problem. Thanks!

[support]

You can try omitting the wildcard, i.e., use “me.com” instead of “*.me.com”, etc. If you’ve listed me.com, then there’s no need to list mail.me.com, http://…me.com etc.

Right now there’s no sure way to tell which domains are blocked and need to be opened up. But we are adding that function now, and hopefully will be available soon.

[support]

When you add a host name which is not a fully qualified domain name (FQDN), you need to append .lan to the name. For example: mypc.lan. Then you can ping the host with “ping mypc”, or “ping mypc.lan”.

[support]

If you add an entry to Hosts, you should be able to resolve the name from any connected device. But it might take a few minutes before your additions take effect.

If you use System Default DNS servers in your other profiles, you are using the DNS servers listed in the Status page Internet section. Those will be IP addresses assigned by upstream DHCP servers (for example, your ISP or an upstream router). But you can override the System default DNS servers in the Internet Settings page.

[support]

@imjhoskins Can you give more details? I.e., parameters used in your setup and what was happening?

[support]

The “Proxy/VPN/TOR” settings has some pretty complex logic to detect various bypassing techniques. It should not block Windows updates, Google search etc. As of now, there’s no logging about what’s blocked and why. But that’s being added, and we hope will be able to release this soon.

To test whether another VPN is being used, you can view the IP address reported by a browser and compare that to the router’s public IP address (you can search “IP address” on Google, for example). Another test you could do is to put your own device under the same profile and see if there’s any difference in behavior.

[support]

You can use MAC address filtering to designate devices to a particular band. Either black list the device in the forbidden band or white list it in the allowed band.

Thanks for the suggestion for bandwidth control. We’ll add that to our to-do list.

[support]

@sjado It is available now. Click one of our product links on the home page, or use this: https://www.amazon.com/dp/B0739MW8KJ.

[support]

You should not need to provide proxy id/password, unless you enabled the authenticating proxy and configured your browser to use it. In that case, use the id/password you created for the authenticating proxy (create one if you haven’t done so).

[support]

There’s no logging at present. It will be added in an upcoming update.

In the meanwhile, can you do another test?

1. Backup your current configuration.
2. Delete all profiles, leaving Default only.
3. Delete all parental control options for the Default profile, but enable parental control.
4. Does insync work?

[support]

@imjhoskins We were not able to reproduce the problem with these options turned on for the profile:
1. Enable parental control
2. Safe search
3. URL filter mode: Black List
4. YouTube restricted mode: moderate
5. Blocked URLs: empty
6. Allowed URLs: google.com, insynch.com
7. No calendar

Can you check your profile options and see if we got everything covered?

[Author]

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