User Profile: support

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Viewing 15 posts - 901 through 915 (of 1,319 total)
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  • in reply to: pcWRT firmware v1.25 Release Notes #1669
    support
    Keymaster

    @rthome

    – I can’t figure out how to edit the calendars any longer.

    The way you edit calendars remains the same. Are you seeing anything different?

    – I see no way to know for how long I have extended or shrunk a calendar window without counting the number of clicks.

    Are you not seeing the time increment/decrement when you click the +/- buttons?

    For your example of the media calendar limiting access only to 6pm-9pm, the sites listed in the calendar will only be available during that time range. Now suppose you want to open up 4:00pm-5:00pm. You can log in anytime after 4:00pm, extend the calendar for the amount of time you want. If you extend the calendar by one hour, then the calendar restrictions will be removed for the next hour and will be restored after the 1 hour expires. If you log in at 4:00pm, extend the calendar by 1 hour, then the media sites will be available 4:00pm-5:00pm.

    in reply to: pcWRT firmware v1.25 Release Notes #1665
    support
    Keymaster

    @akarchm01 Help us understand it though. You click the upgrade button, then the progress dialog comes up… you wait for the upgrade… the router reboots… then your PC reconnects and you see the error screen. Is that right?

    in reply to: pcWRT firmware v1.25 Release Notes #1663
    support
    Keymaster

    @akarchm01 Can you send a screenshot to [email protected]?

    in reply to: Blank Calender in remote control #1661
    support
    Keymaster

    Thanks for the report. We’ll look into that.

    in reply to: How to configure this extender to work with Pcwrt? #1654
    support
    Keymaster

    It’s available now. Log on the router console, go to the System page, then click “Check for Updates”.

    support
    Keymaster

    There’s no filtering for the System Default DNS provider. Making this selection means that you are using the DNS servers provided by your ISP, i.e., the DNS server with IP addresses you see in the Status page Internet section. For a profile to be filtered, you need to select OpenDNS for that profile.

    The purpose for the ability to use different DNS services for different profiles is so that parents are not restricted by the same rules they put in place for children. It might happen that OpenDNS blocked some legitimate web site by mistake. Parents can then use the unrestricted profile to visit the site and confirm that there’s no harm.

    in reply to: Pause Button Enhancement – Temp Enable button feature. #1649
    support
    Keymaster

    @mbrink44 There is a pause button next to the Calendars label. Click on that, then click the + button next to a calendar to extend time. Calendar restrictions restore to normal after the time extension expires. If calendar restriction is already in place, there might be a 1 minute delay before the time extension is activated.

    in reply to: pcWRT firmware v1.25 Release Notes #1648
    support
    Keymaster

    @stringer KRACK is mainly targeted at clients. But we are investigating this issue to see if there’s any impact.

    in reply to: How to configure this extender to work with Pcwrt? #1642
    support
    Keymaster

    In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

    in reply to: WIFI Range Extender #1641
    support
    Keymaster

    In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

    in reply to: Feature Suggestions #1640
    support
    Keymaster

    Reporting of visited and denied web sites/IP addresses is available now with version v1.25.

    in reply to: Pause Button Enhancement – Temp Enable button feature. #1639
    support
    Keymaster

    This is now available with version v1.25.

    in reply to: Remote control issue #1636
    support
    Keymaster

    Please log in locally, get a screenshot of the Internet Settings page and send to [email protected]. Thanks!

    in reply to: Remote control issue #1634
    support
    Keymaster

    Basically when you first configured for remote control, you can access it. But then after a while, you get the “Failed to retrieve data” error, without doing anything. For example, you set it up in the morning, test immediately and it works. But then in the afternoon, try it again it fails. Is that right?

    Is the pcWRT router connected to another router? Or is it connected to a modem?

    in reply to: WPA2 vulnerability #1633
    support
    Keymaster

    Thanks for the alert! We’re looking into this.

Viewing 15 posts - 901 through 915 (of 1,319 total)