[support]

To be safe, you need to block all search engines that don’t support safe search. If you use OpenDNS Home, you can log in your OpenDNS account and check the box to block search engines. Then white list google.com and bing.com on the router. If you use duckduckgo, white list safe.duckduckgo.com.

If you use OpenDNS Family Shield, then consider black list these sites:

• ask.com
• dogpile.com
• duckduckgo.com
• excite.com
• gigablast.com
• lycos.com
• qwant.com
• search.yahoo.com
• yandex.com
• yippy.com

Again, if you want to use duckduckgo, then white list safe.duckduckgo.com.

[support]

Most porn sites should already be blocked by OpenDNS, the “damplips” site included. There is possibility that some obscure porn site might sneak through OpenDNS. Enabling safe search will stop them from finding links to those sites. For example, the “damplips’ site will not come up in search results when safe search is enabled. But make sure you block search.yahoo.com, since it no longer supports safe search when it was switched over to HTTPS. Bing and Google should be OK.

If you find porn sites not blocked by OpenDNS, enter it in your router’s black list. Then check the site status at https://community.opendns.com/domaintagging/. Enter the domain name in the “Check a domain” box and click Go. If the site is blocked by OpenDNS but still visible on your home network, then you need to check the DNS server settings in the parental control profiles.

[support]

The antennae should be in the box. Take out the inner cardboard from the packing box, the antennae will fall out.

[support]

@rjager You can configure the Apple Airport as an Access Point, as shown in this page: http://www.all4you-sprl.be/configuring-an-apple-airport-express-as-an-access-point-of-an-existing-network/. You have to use a wired connection to connect between the Airport and the pcWRT. While the Airport can be used as a wireless extender, it only works when the base station is another Airport product.

[support]

This is taking longer than planned, but we are putting several other enhancements in the same update. Need a few more days.

[support]

What is your firmware version? It’s displayed at the bottom right corner after you log in the router management page. When you lose Internet, does it come back after a while without intervention?

• This reply was modified 8 years, 1 month ago by support.

[support]

Thanks for pointing that out! Not meant to mean that the update is unreliable, but it could fail by factors beyond control. For example, network glitch, power outage etc.

[support]

Did you try restarting your browser? Your browser might be caching info from the previous profile, and that could cause trouble when you switch the device back to a more limited profile.

[support]

@admiraltk Thanks for your inquiry. We don’t ship to Australia currently. Please take a look at this page to see if you can use a shipping service: http://www.pcwrt.com/forums/topic/shipping-outside-us/.

[support]

Your browser remembered the router password and was populating all password fields in all pages with the same password. Are you using Chrome?

If the pcWRT router is behind another router, then you need to put the pcWRT in the DMZ of the other router, or set up port forwarding as described in this post: How to remote control the pcWRT router

[support]

Coming soon…in a few weeks.

[support]

The firmware version is displayed at the bottom of the page when you log on the management console.

If gaming works without UPnP when parental control is turned off, then there’s no need to enable it.

In your case, I’d suggest two steps:

1. Enable parental control for the profile. Turn off other options such as block literal ip address, proxy, etc. Delete any calendars if you have them in the profile.
2. Add a calendar with empty sites. Add time allocations. The time slots you enter are allowed ranges, not prohibited ranges.

If step 1 works, then try step 2. Let us know how that works. Thanks!

[support]

@pachecot Is your PC connected to the pcWRT router? To be sure, you can connect by an Ethernet cable and try the router URLs again.

If you still have trouble, check the IP address on your PC. It should be something like 192.168.10.x. The easiest way to get the IP address of the PC is: click Start button, then enter “cmd” (without quotes) in the “Search programs and files” box. Then in the command window, enter “ipconfig”. Look at the IPv4 address.

And, if you reset the router by following the steps in this topic, you should get the Initial setup page, not the login page.

[support]

The router only keeps current logs. For now, our suggestion is to keep an eye on it and see if that happens again. When it happens again, you can do one of the following to further isolate the cause:

1. Connect your PC directly to the cable modem and see if Internet is restored.
2. Reboot the cable modem and see if that helps.

[support]

When your devices were booted off the Internet, were you getting timeout and a blank page in your browser? Or was something else happening?

You can’t get logs from the router management console. But you can use ssh to log in the router command line interface and use the ‘logread’ command to see the router logs. If you are comfortable doing that, you can send the output of logread to [email protected], and we’ll review it.

Just out of curiosity, how did you rule out the cable modem?

[Author]

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