[support]

Thanks for following up on this topic. That’s a good suggestion, and we’ll make it available. Currently we are busy with the remote control feature. Should be able to work this in after that.

[support]

First of all, you need to determine if that’s a problem with Internet connection overall, or related to parental control in particular. It would be helpful if you have a profile with parental control turned off. If you switch to that profile and the problem goes away, then the problem was caused by parental control.

It it’s a general connection problem, then you may try rebooting the router.

If it’s a problem caused by parental control, then it might be related to your switching the computer between profiles.

Please let us know which is the case and we’ll go from there. Thanks!

[support]

Oops, can’t believe we missed this one. Yes, VPN is planned. And should be available in a couple of months.

[support]

I think for Hulu and HBOgo you can block Hulu.com & hbogo.com.

But for Amazon video, if you don’t want to block the shopping site at the same time, could be challenging. Maybe you can try the advice from this link for a start: https://support.opendns.com/hc/en-us/community/posts/239524908-Blocking-Amazon-video

[support]

@jblbbj Did you enable UPnP on the router? You might want to try that if not.

[support]

@ConcernedMom We should have replenishment in a couple of weeks.

[support]

Great suggestion! We can definitely add this functionality. We are working on two major improvements now, this can be scheduled after we rollout those improvements.

[support]

@CaptainDad Hardware specifics are being worked on at this moment. It will have 4 antennas, 2 for 2.4GHz band with 300Mbps throughput, and 2 for 5.0GHz band with 900Mbps throughput. At the minimum, it will have 16MB flash and 128MB RAM.

[support]

Yes. The demo site wasn’t updated to reflect that.

[support]

Great! In theory, you should have Internet by simply plugging in the pcWRT router to your cable modem.

If there is no Internet, try recycling the cable modem, as described here: http://www.dslreports.com/faq/11971.

If that doesn’t help, you can try cloning the MAC address of your NETGEAR to the pcWRT (on
the Internet page).

[support]

Great! BTW, the firmware version is displayed at the lower right corner of the page in the router management console.

[support]

@Max What is your current firmware version?

[support]

@rjager Logging does not exist at this point. This is being worked on currently and is expected to be available 1Q next year. The current workaround is to use OpenDNS Home logging reports, which is viewable on OpenDNS website. The OpenDNS report is for your home network as a whole. But you can configure pcWRT so that parents use a different DNS provider, effectively making OpenDNS report on all kids devices.

[support]

@rjager You don’t need to wait for our new hardware. The current 300 Mbps TORONTO-N model will satisfy your needs. Here’s our suggestion:

1. Connect the devices like this:
   Airplay Express -> pcWRT router -> Internet (modem).
   I.e., connect the Airplay Express WAN port to a LAN port on the pcWRT, then connect the pcWRT WAN port to the modem.
2. Turn off WiFi on the pcWRT (do that in the Wireless Settings page).
3. Configure the Airplay Express as an Access Point by following the steps outlined here: http://www.all4you-sprl.be/configuring-an-apple-airport-express-as-an-access-point-of-an-existing-network/

With this setup, all your devices still connect to the Airport Express. But you can apply parental controls to the devices via the pcWRT router. You should be able to see these devices when you log on to the pcWRT management console.

[support]

@jgindin Thanks for the suggestions. The new hardware will have features that are currently available. But we’ll add new features as we have the resources to do so. Site monitoring is the next priority that we’ll be working on.

“Block proxy, VPN, TOR” actually blocks the protocols. Blocking access to anonymizing sites can be accomplished by OpenDNS.

Guest network function is available now. The demo is not up-to-date on that. Parental control works the same for the same device, either through the guest network or the main network. However the two networks are separated, i.e., devices connected to the guest network cannot talk to devices connected to the main network.

[Author]

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