User Profile: support

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Viewing 15 posts - 1,051 through 1,065 (of 1,266 total)
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  • in reply to: USB Shared Hardrive #1015
    support
    Keymaster

    Yes, this will be added. After we add logging capabilities.

    in reply to: Email Notification of Changes #1013
    support
    Keymaster

    Great suggestion! One question though. Currently the router has only one password, whoever changes the parental control settings will also be able to remove any notification settings. Seems like we need to support multiple passwords first, right?

    in reply to: syslog #1011
    support
    Keymaster

    @dnwhiteman Please contact support by email: [email protected]. Thanks!

    in reply to: Blocking it's Own IP Address #1009
    support
    Keymaster

    That’s unexpected. What’s your firmware version?

    You may try http://pcwrt/, with the trailing slash to avoid browser search.

    in reply to: Safe search not enforced on bing.com image search #1007
    support
    Keymaster

    Safe search is enforced with Bing in HTTP mode, i.e., when you access Bing with http://www.bing.com.

    When you access Bing with HTTPS, i.e., https://www.bing.com, you can change settings from strict to moderate and off. However, explicit images in search results will not display if you are using OpenDNS.

    If you are concerned about the search results of Bing in HTTPS mode, you can add https://www.bing.com to the Blocked URLs box. Then, Bing search over HTTPS will be blocked, while search over HTTP still allowed.

    We’ll add safe search for Bing over HTTPS in the next update.

    in reply to: Youtube #1003
    support
    Keymaster

    Please try again. Thanks!

    in reply to: Xbox Live #1002
    support
    Keymaster

    No. You can copy my list here:

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    in reply to: Youtube #999
    support
    Keymaster

    @bendgen What’s the current version of your firmware? You can find it at the bottom right corner of the router management page.

    As of now, you can’t set a calendar for YouTube restricted mode. But that’s a good suggestion. We’ll see if this can be added in a future update.

    in reply to: Xbox Live #996
    support
    Keymaster

    @Magicdancingblade You can try adding these to the allowed urls (one per line):

    xboxlive.com
    65.55.42.20
    65.55.42.21
    in reply to: Xbox Live #995
    support
    Keymaster

    Did you mean you switched the URL filtering mode to White List? If so, you do need to list all Xbox domains and IP addresses in the allowed URLs list.

    I’ll update this thread when I get the IP addresses tomorrow. Thanks!

    in reply to: Xbox Live #993
    support
    Keymaster

    That’s right, the white list option does not help in this scenario.

    So when you enable parental control, with “block literal IP addresses” and “block proxy,VPN, TOR” off, you can play in solo mode but not with others. In this scenario, when you run the Xbox network test, it reports “closed NAT”.

    When you turn off parental control, you can play with others. In this scenario, when you run the Xbox network test, it reports “open NAT”.

    Is the above accurate?

    BTW, you might want to try enabling UPnP and see if that helps. Thanks!

    in reply to: Xbox Live #991
    support
    Keymaster

    Did you disable the “block literal IP addresses” and “block proxy,VPN, TOR” options?

    in reply to: Xbox Live #989
    support
    Keymaster

    When you run the Xbox network test, what does it say?

    support
    Keymaster

    @edrouterhome Haven’t heard from you so hopefully everything worked out for you. Just for your reference, I also post some screenshots here. This configuration has been tested and it works.

    1. Profile List:
      Calendar list

    2. General profile with limited time:
      General Calendar

    3. School profile open 24 hours:
      School Calendar
    support
    Keymaster

    Please create a configuration backup file and send it to [email protected]. We’ll fix it for you. Here’s how: go to the System Settings page, click the Backup button.

Viewing 15 posts - 1,051 through 1,065 (of 1,266 total)