User Profile: support

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Viewing 15 posts - 1,066 through 1,080 (of 1,273 total)
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  • in reply to: Xbox Live #996
    support
    Keymaster

    @Magicdancingblade You can try adding these to the allowed urls (one per line):

    xboxlive.com
    65.55.42.20
    65.55.42.21
    in reply to: Xbox Live #995
    support
    Keymaster

    Did you mean you switched the URL filtering mode to White List? If so, you do need to list all Xbox domains and IP addresses in the allowed URLs list.

    I’ll update this thread when I get the IP addresses tomorrow. Thanks!

    in reply to: Xbox Live #993
    support
    Keymaster

    That’s right, the white list option does not help in this scenario.

    So when you enable parental control, with “block literal IP addresses” and “block proxy,VPN, TOR” off, you can play in solo mode but not with others. In this scenario, when you run the Xbox network test, it reports “closed NAT”.

    When you turn off parental control, you can play with others. In this scenario, when you run the Xbox network test, it reports “open NAT”.

    Is the above accurate?

    BTW, you might want to try enabling UPnP and see if that helps. Thanks!

    in reply to: Xbox Live #991
    support
    Keymaster

    Did you disable the “block literal IP addresses” and “block proxy,VPN, TOR” options?

    in reply to: Xbox Live #989
    support
    Keymaster

    When you run the Xbox network test, what does it say?

    support
    Keymaster

    @edrouterhome Haven’t heard from you so hopefully everything worked out for you. Just for your reference, I also post some screenshots here. This configuration has been tested and it works.

    1. Profile List:
      Calendar list

    2. General profile with limited time:
      General Calendar

    3. School profile open 24 hours:
      School Calendar
    support
    Keymaster

    Please create a configuration backup file and send it to [email protected]. We’ll fix it for you. Here’s how: go to the System Settings page, click the Backup button.

    support
    Keymaster

    When you list the sites for Calendar#2, you should list the sites one per line, like this:

    edu
    org
    google.com
    schoology.com

    in reply to: WPS/Reset #980
    support
    Keymaster

    That’s a very valid question. You’ll lose all settings (including parental control) if the router is reset. Usually it does not pose a threat, either because children do not know about it, or parents warn children that there are consequences if they try to circumvent by resetting the router. Some parents protect against it by physically securing access to the router (e.g., with a lock). With that said, we are actually working on a solution to this problem. We’ll post an update here once this is available.

    in reply to: Allow specific VPN #977
    support
    Keymaster

    @tcannon777 Can you run “ipconfig /all” from a command line window and send the output to [email protected]?

    in reply to: Allow specific VPN #975
    support
    Keymaster

    If your workstation is used by you alone, then you can create a new profile, disable parental control for that profile, and add your workstation to the new profile.

    in reply to: pcWRT now available on dual band gigabit router #973
    support
    Keymaster

    @RichardGV You guessed it. More hardware support is coming, hopefully before the holidays.

    in reply to: Disable DHCP? #970
    support
    Keymaster

    Here’s what you can do:

    1. Connect the pcWRT router by Ethernet cable to a PC.
    2. Log in the router console, disable parental control and Save.
    3. Go to the Network page, change the LAN IP address to one in your Linksys LAN range. I.e., if your Linksys has 192.168.1.1, assign 192.168.1.10 to the pcWRT LAN. The router will reboot after you Save.
    4. SSH to the pcWRT router (IP address 192.168.1.10 if using above IP address). Login with root and your router password. You can use putty if you don’t have a preferred SSH client.
    5. In shell, enter ‘/etc/init.d/dnsmasq stop;/etc/init.d/dnsmasq disable’ (without quotes). Then exit shell.

    When you connect the pcWRT to the Linksys, connect a LAN port on the pcWRT to a LAN port on the Linksys. Devices connecting to the pcWRT via DHCP will then get IP addresses from the Linksys.

    in reply to: Disable DHCP? #968
    support
    Keymaster

    Understood. The router works with OpenWrt, but there’s no known DD-WRT firmware that works. Are you comfortable with command line interface?

    in reply to: Disable DHCP? #966
    support
    Keymaster

    There’s no way to disable DHCP on this router, since it’s required for the parental control functions. What’s your network configuration and what are you trying to achieve?

Viewing 15 posts - 1,066 through 1,080 (of 1,273 total)