User Profile: support

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Viewing 15 posts - 406 through 420 (of 1,273 total)
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  • in reply to: Settings Issues #4476
    support
    Keymaster

    For System Settings, the sections are separate. You need to click the Save button under the section, not the one at the bottom of the page.

    We can’t reproduce your problems with WiFi. Can you send a copy of your settings archive to [email protected]?

    in reply to: Connection is glitchy #4475
    support
    Keymaster

    Thanks for your feedback. Do you have a wired device to compare with? That would help us to identify whether it’s a WiFi problem or a network problem. Another option is to use your other router as the Access Point, turn off the WiFi on the pcWRT and see if that makes any difference.

    support
    Keymaster

    Were you able to see the pcWRT WiFi from the range extender? Can you connect to the pcWRT WiFi successfully (from the range extender)?

    in reply to: pcWRT firmware v2.3.1 Release Notes #4467
    support
    Keymaster

    @casino For normal use, you need to enable both “Enforce Access Control” and “Block proxy”. After you upgrade, “Block proxy” is checked by default on profiles with “Enforce Access Control” enabled.

    The purpose for separating it out is to allow the user to optionally disable it when needed. Such is the case for some school devices, which comes with parental controls enforced by a mandatory proxy. In this case, we trust that the school proxy is doing its job, hence allow it on the router.

    support
    Keymaster

    What are the problems you’re encountering?

    in reply to: Router access issues – Newifi #4459
    support
    Keymaster

    @gnikodem Try HTTPS instead of HTTP, i.e., https://192.168.10.1.

    in reply to: Image corrupted on updating toronto-N v 1.2 #4458
    support
    Keymaster

    @alfredosc8 The pcWRT firmware with VPN support does not fit in 8MB.

    in reply to: Connection is glitchy #4455
    support
    Keymaster

    @rc_cola There are no known problems with respect to network performance for this version. Did you enable DNS over HTTPS? If you did, it might introduce some latency compared to DNS over UDP. But usually it only affects the first time you access a site.

    Are there any patterns to the network glitches? Do the devices lose connection at the same time? Does it affect both 5GHz and 2.4GHz WiFi bands?

    in reply to: Image corrupted on updating toronto-N v 1.2 #4454
    support
    Keymaster

    @alfredosc8 The boxes may look the same but the earlier version has only 8MB flash. The later version has 16MB. The RAM size did not change between the versions.

    in reply to: Router access issues – Newifi #4448
    support
    Keymaster

    @artrickwo Can you send a screenshot of the error to [email protected]?

    in reply to: Router access issues – Newifi #4445
    support
    Keymaster

    After reset, you’ll need to start from the initial setup screens again. Did you do that? I’m a bit confused ’cause the title says you can’t log in, while in the message you said “go through all the settings”. On which screen did you get the error?

    in reply to: Image corrupted on updating toronto-N v 1.2 #4444
    support
    Keymaster

    In that case, manual upgrade won’t help. The update process will fail because it will detect that there’s not enough space to hold the new firmware.

    If originally there’s enough space, after you downgrade to 1.20, the amount of storage space was brought down to that in the 1.20 image. Restoration back to a later version that requires more space becomes impossible.

    in reply to: Connection is glitchy #4441
    support
    Keymaster

    What’s your firmware version on the lower right corner of the router management page?

    in reply to: Clear log #4437
    support
    Keymaster

    The log only covers a 24 hour window and only exists on your router. So we don’t see a need to provide the functionality. Do you have a need to erase the log more frequently?

    in reply to: pcWRT firmware v2.2.1 Release Notes #4434
    support
    Keymaster
Viewing 15 posts - 406 through 420 (of 1,273 total)