[support]

@labrador It is OK to upgrade over WiFi. WiFi will be disconnected during upgrade and reconnected after the router reboots. If you use an Ethernet connection, sometimes you’ll need to unplug the Ethernet wire and reconnect it.

[support]

The domain “cloudapp.net” cannot be resolved either, i.e., it doesn’t have an IP address. The router reports any domain that is either blocked by the DNS or cannot be resolved by the DNS as “blocked with reason DNS”.

You can enter the domain name “cloudapp.net” into the website I mentioned above and see.

[support]

You got an IP address back. That means the router did not block this domain: flightproxy-euno-02-teams.cloudapp.net.

The other domain you mentioned earlier, flightproxy-euno-01-teams.cloudapp.net, cannot be resolved by any DNS service. The router reported that it was blocked by DNS, but the real reason was that the name was not resolvable. The router did not block that domain either.

Windows reported the DNS server was CleanBrowsing because that’s how you set it up on your PC. Widnows doesn’t know that the DNS was overridden by the router.

[support]

The domain infinity-api.extfans.com does not exist because no DNS server can resolve the name to an IP address. If you put the domain name in https://mxtoolbox.com/SuperTool.aspx, you’ll see what I mean.

The domain is in the logs because some app in your network was requesting it. But DNS resolution failed. That’s why the router was displaying blocked by DNS.

If you open a command line window and enter “nslookup flightproxy-euno-02-teams.cloudapp.net”, what do you see in the response?

[support]

@casino By https://mxtoolbox.com/SuperTool.aspx, infinity-api.extfans.com does not exist. So it’s not the router that’s blocking the domain.

When you try flightproxy-euno-02-teams.cloudapp.net, is the error still “DNS”?

[support]

This is how you connect a range extender to a router:

1. From the range extender user interface, find the router WiFi
2. Enter the WiFi password for the router to establish a connection from the range extender to the router

Follow the instructions here: https://kb.netgear.com/26079/Install-EX7000-as-a-Wi-Fi-Range-Extender

[support]

When a domain is blocked by DNS, it is blocked by the DNS in the Access Control profile.

Unless the domain is whitelisted. For a white listed domain, the DNS lookup falls back to the system DNS service, which is the DNS in Internet Settings (or DNS under the Internet section on the Status page, which is the same).

You’ll get blocked by DNS either because the domain is blocked, or it doesn’t exist. The router cannot tell them apart because the response from the DNS service is the same.

In your example above, the domain flightproxy-euno-01-teams.cloudapp.net doesn’t exist for several DNS services. You can try it here: https://mxtoolbox.com/SuperTool.aspx (select “DNS Lookup” in the orange dropdown). Whitelisting it does not make it available.

The domain flightproxy-euno-02-teams.cloudapp.net should work fine.

[support]

For System Settings, the sections are separate. You need to click the Save button under the section, not the one at the bottom of the page.

We can’t reproduce your problems with WiFi. Can you send a copy of your settings archive to [email protected]?

[support]

Thanks for your feedback. Do you have a wired device to compare with? That would help us to identify whether it’s a WiFi problem or a network problem. Another option is to use your other router as the Access Point, turn off the WiFi on the pcWRT and see if that makes any difference.

[support]

Were you able to see the pcWRT WiFi from the range extender? Can you connect to the pcWRT WiFi successfully (from the range extender)?

[support]

@casino For normal use, you need to enable both “Enforce Access Control” and “Block proxy”. After you upgrade, “Block proxy” is checked by default on profiles with “Enforce Access Control” enabled.

The purpose for separating it out is to allow the user to optionally disable it when needed. Such is the case for some school devices, which comes with parental controls enforced by a mandatory proxy. In this case, we trust that the school proxy is doing its job, hence allow it on the router.

[support]

What are the problems you’re encountering?

[support]

@gnikodem Try HTTPS instead of HTTP, i.e., https://192.168.10.1.

[support]

@alfredosc8 The pcWRT firmware with VPN support does not fit in 8MB.

[support]

@rc_cola There are no known problems with respect to network performance for this version. Did you enable DNS over HTTPS? If you did, it might introduce some latency compared to DNS over UDP. But usually it only affects the first time you access a site.

Are there any patterns to the network glitches? Do the devices lose connection at the same time? Does it affect both 5GHz and 2.4GHz WiFi bands?

[Author]

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