[support]

Since you are using black list and Google is not blocked by OpenDNS, there’s no need to whitelist the domains.

Google might be blocked because of cached DNS records on the computer. You may try restarting the browser or computer. You may also try turning off block VPN/Proxy TOR, then turn it back on after you confirm that it’s working properly.

[support]

By default Google and YouTube are not blocked. You don’t need to whitelist anything. Unless they are blocked by some settings in your profile.

What are your settings like?

[support]

The plug is 5.5 mm x 2.1 mm.

[support]

@virtuist All APs or WiFi extenders we know are compatible with our routers (either the TORONTO-N or the newer TORONTO-AC). So I guess we need to understand a bit more about your specific concerns so that we can answer your questions more accurately. What needs do you have in mind? It would help if you could share some specific examples.

[support]

@Solus This problem may be unrelated to the upgrade. There was a recent update in XMPP (which is used by GCP) by Google. Can you check to see if there’s an updated firmware version for the HP printer?

[support]

You mean http://192.168.10.1? Are you connected to the pcWRT router (you can either connect by wire or by WiFi)? If you are connected, then check the IP address on your computer, it should be something like 192.168.10.x.

[support]

Was GCP working before the upgrade? Do you remember the version number before you upgraded?

You may want to set up a dedicated profile for the HP Laserjet, and turn off parental control for that profile. Please let us know if that solves the problem.

[support]

What you described sounds like a WiFi connection problem. Which band are you using? The 5GHz band has higher peak throughput but it doesn’t have as much range as the 2.4GHz band. So you may want to switch to the 2.4GHz band if you are connecting from longer distance. Also, you might want to check the channel used for WiFi, sometimes that has a big impact on performance. Please checkout our blog entry: http://www.pcwrt.com/2017/10/how-to-avoid-bad-wifi-connection-by-changing-the-channel-on-your-router/. Also, sometimes disconnecting and reconnecting the WiFi helps resolve the problem.

[support]

Good suggestion! We’ll add this in one of the upcoming updates.

[support]

@daleq The demo site has been updated.

[support]

The pcWRT router does not function as a WiFi repeater. But you can connect other WiFi repeaters or wired APs to it. You can also use it as an AP if you have wired connection between the pcWRT and the other router (however, parental control does not work if you do this).

If you have specific requirements, we can see if that’s achievable.

[support]

If your AP is connected by wire, devices connected through the AP will be reported as Wired. Because the router does not know how the device is connected to the AP.

If your AP is a WiFi extender, then devices connected through the AP will be reported as wireless, even for devices wired to the AP.

Since there is no way to communicate the nature of the connection between the router and the AP, the router cannot report on how a device is connected to the AP. Nonetheless, parental control works the same for wired and wireless connections.

[support]

@daleq We should be able to get it updated within a couple of days. Thanks for your patience!

[support]

@John Backup files are not compatible between the TORONTO-AC and the TORONTO-N. You need to factory reset the router and manually recreate the configurations.

[support]

@daleq Thanks for asking! We’ll update the demo site in the next few days.

[Author]

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