[support]

In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

[support]

In version v1.25, we added the ability to map two MAC addresses to one host name. A device may be initially identified as two devices – one when connected directly, another when connected via the WiFi extender. But now you can assign the same name to both. As a result, you only need to manage one name in parental control settings.

[support]

Reporting of visited and denied web sites/IP addresses is available now with version v1.25.

[support]

This is now available with version v1.25.

[support]

Please log in locally, get a screenshot of the Internet Settings page and send to [email protected]. Thanks!

[support]

Basically when you first configured for remote control, you can access it. But then after a while, you get the “Failed to retrieve data” error, without doing anything. For example, you set it up in the morning, test immediately and it works. But then in the afternoon, try it again it fails. Is that right?

Is the pcWRT router connected to another router? Or is it connected to a modem?

[support]

Thanks for the alert! We’re looking into this.

[support]

To be safe, you need to block all search engines that don’t support safe search. If you use OpenDNS Home, you can log in your OpenDNS account and check the box to block search engines. Then white list google.com and bing.com on the router. If you use duckduckgo, white list safe.duckduckgo.com.

If you use OpenDNS Family Shield, then consider black list these sites:

• ask.com
• dogpile.com
• duckduckgo.com
• excite.com
• gigablast.com
• lycos.com
• qwant.com
• search.yahoo.com
• yandex.com
• yippy.com

Again, if you want to use duckduckgo, then white list safe.duckduckgo.com.

[support]

Most porn sites should already be blocked by OpenDNS, the “damplips” site included. There is possibility that some obscure porn site might sneak through OpenDNS. Enabling safe search will stop them from finding links to those sites. For example, the “damplips’ site will not come up in search results when safe search is enabled. But make sure you block search.yahoo.com, since it no longer supports safe search when it was switched over to HTTPS. Bing and Google should be OK.

If you find porn sites not blocked by OpenDNS, enter it in your router’s black list. Then check the site status at https://community.opendns.com/domaintagging/. Enter the domain name in the “Check a domain” box and click Go. If the site is blocked by OpenDNS but still visible on your home network, then you need to check the DNS server settings in the parental control profiles.

[support]

The antennae should be in the box. Take out the inner cardboard from the packing box, the antennae will fall out.

[support]

@rjager You can configure the Apple Airport as an Access Point, as shown in this page: http://www.all4you-sprl.be/configuring-an-apple-airport-express-as-an-access-point-of-an-existing-network/. You have to use a wired connection to connect between the Airport and the pcWRT. While the Airport can be used as a wireless extender, it only works when the base station is another Airport product.

[support]

This is taking longer than planned, but we are putting several other enhancements in the same update. Need a few more days.

[support]

What is your firmware version? It’s displayed at the bottom right corner after you log in the router management page. When you lose Internet, does it come back after a while without intervention?

• This reply was modified 8 years, 4 months ago by support.

[support]

Thanks for pointing that out! Not meant to mean that the update is unreliable, but it could fail by factors beyond control. For example, network glitch, power outage etc.

[support]

Did you try restarting your browser? Your browser might be caching info from the previous profile, and that could cause trouble when you switch the device back to a more limited profile.

[Author]

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