[support]

This problem usually happens when you have a cable modem. Usually cloning the MAC address from your old router helps resolve this issue. On the Internet Settings page, enter the MAC address of your old router into the “Override MAC address” field and click Save.

Alternatively, you may call your ISP (Internet Service Provider) and let them know that you have a new router. They can help you to associate your service with the new router.

[support]

The official OpenVPN client does not support scramble. You’ll need a client that has the scramble patch (e.g., https://www.tunnelblick.net/cOpenvpn_xorpatch.html). The StrongVPN client supports scramble, not sure if it can be used to connect to your own server.

[support]

Under normal circumstances you don’t need to check the “Tagged” checkbox. So let’s assume the Ethernet ports are not tagged.

If you’ve assigned port 1 to X1 and connected your switch to port 1, then all devices connected to the switch will be on the X1 VLAN as the router sees it. Let’s further assume that you’ve configured that X1 should be tunneled through a VPN, then all devices connected to the switch will be tunneled through the VPN.

If you’ve left other Ethernet ports on LAN, then devices connected to these ports on the router will be on LAN, and will not be going through the VPN (if LAN is not configured to go through VPN).

[support]

Yes. You can block youtube.com and white list accounts.youtube.com.

[support]

The three numbers are “system load” averages over the past 1, 5 and 15 minutes. Usually, you’d expect to see these numbers below 1.

[support]

@trust_in_wrt Your custom settings will survive an upgrade. But of you reset the router to factory defaults, then you need to update the config file again.

[support]

The WiFi mode setting affects all WiFi networks associated with the band. E.g., if you set it to 11b only, then both LAN and guest will have 11b. The default setting for 2.4GHz is b/g/n mixed.

You can change the setting in “/etc/config/wireless”. In the example below, wifimode is set to ‘1’, which is “11b only”.

config wifi-device 'ra0'
        option type 'mt7603e'
        option vendor 'ralink'
        option band '2.4G'
        option wifimode '1'

Other options are:

• 0: 11b/g mixed
• 3: 11a/b/g mixed
• 5: 11a/b/g/n mixed
• 9: 11b/g/n mixed (default setting)

[support]

By the log, the router assigned IP address 10.159.157.55 to the Aria. You should be able to see it listed under the “Connected Devices” section on the Status page. Unless “[redacted]:ef:d9” was your iPhone?

The 2.4GHz band operates in b/g/n mixed mode, so there’s no need to specifically enable b mode.

[support]

You’ll need to ssh into the router. Enter “logread -f” into the ssh session, then connect your Aria again. The “logread -f” command will print new log lines when a device tries to connect to the router.

For a successful connection, you’ll see lines like these:

Fri Jul 17 06:34:19 2020 kern.warn kernel: [ 4289.255394] ASSOC - Assign AID=1 to 2.4GHz AP 8c:70:5a:00:01:02
Fri Jul 17 06:34:19 2020 kern.warn kernel: [ 4289.261522] ASSOC - HT support STA. Update AP OperaionMode=2, fAnyStationIsLegacy=0, fAnyStation20Only=1, fAnyStationNonGF=1
Fri Jul 17 06:34:25 2020 daemon.info dnsmasq-dhcp[21721]: DHCPDISCOVER(br-lan) 192.168.101.229 8c:70:5a:00:01:02
Fri Jul 17 06:34:25 2020 daemon.info dnsmasq-dhcp[21721]: DHCPOFFER(br-lan) 192.168.10.229 8c:70:5a:00:01:02

If Wifi connection is not successful, you won’t see the DHCP lines.

[support]

Did you use a computer to set up the scale? Was the computer connected to the same guest network on the 2.4GHz band?

[support]

Can you open up the “Web Developer Tools” dialog and check what’s reported under the “Network” tab? The shortcut for the Developer Tool is usually Ctrl+Shift+I. You can access it from the browser menus too.

Navigate to the router System Settings page, then open the Developer Tools dialog. Switch to the Developer Tools Network tab.

Click on the “Check for Update” button on the System Settings page, then click on “Upgrade”. There will be a bunch of “sync_time” GET requests and two POST requests. Please send screenshots of the responses to the two POST requests to [email protected].

Switch to the Developer Tools Console tab. Do you see any errors reported there?

[support]

Are there any firewalls or proxies on the computer or in front of the router?

[support]

Your password manager might be auto-populating with a wrong password.

[support]

Each VLAN has a different IP address range. LAN has 192.168.x.x, the other VLANs have 10.x.x.x.

The WiFi passwords and the router password are managed separately. Maybe you have a password manager plugin with your browser?

[support]

The bandwidth monitor reports received and sent bytes to each device. When Internet access is blocked by a calendar, outbound communication is blocked. What you saw in the bandwidth monitor was the number of bytes received from the TV and number of bytes sent to the TV by the router (basically, the “block” page).

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