User Profile: support

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Viewing 15 posts - 886 through 900 (of 1,270 total)
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  • in reply to: Dropping connections #1558
    support
    Keymaster

    @Sjado It is very unlikely that the upgrade would introduce stability issues. If you enabled UPnP, it could be that UPnP was interfering with your connection. You might want to disable UPnP and see if that makes any difference.

    Also, when you say a LOT, how often is that?

    in reply to: Allowing NATed IP's for games #1557
    support
    Keymaster

    If you want to know how UPnP works in general, you might want to check up this Wikipedia page: Universal Plug and Play. As a user, there are three things you can control: what external ports are allowed, which internal IP addresses are allowed, and what internal ports are allowed. You almost always want to check the three checkboxes on the left for enhanced security – unless it breaks some application you really need working.

    When you put a restriction in parental control, you block the user from visiting certain web sites. It doesn’t do anything to the WiFi. You still connect to the WiFi as usual, but you won’t be able to visit web sites when they are blocked. When you enter a calendar, your access to the Internet (or web sites listed in the calendar) is blocked outside the time range allowed by the calendar. Even though you are connected to the WiFi as usual.

    in reply to: WIFI Range Extender #1556
    support
    Keymaster

    Update: the Belkin “mangles” the MAC address of the device when the device is connected through the Belkin. Instead of sending the true MAC address of the device to the router, it sends a MAC address made up of the first three digits of the extender MAC plus the last three digits of the device MAC.

    For now, you have to give each device two names: one for connecting directly, one for connecting through the extender. But when you assign devices to profiles in parental control, always assign the two names to the same profile (i.e., treat the two names as one).

    in reply to: How to configure this extender to work with Pcwrt? #1550
    support
    Keymaster

    @akarchm01 Thanks for providing the screenshots.

    It looks like this extender mangles the MAC address of the device when a device connects through it. I.e., instead of sending the router the real MAC address, the RE305 sends a made up MAC address where the first three digits are taken from the repeater and the last three digits are taken from the device.

    Since the router identifies devices by MAC addresses, you need to give the device two names in this case: one for connecting directly, another for connecting through the repeater. You can name them mypc and mypc-r, for example. When you assign the device to a profile, you need to assign both names at the same time so that the behavior is the same no matter where the device is connecting from.

    in reply to: Xbox Live #1549
    support
    Keymaster

    @tbone67 You should enter the Internet IP address of the pcWRT router, which you can find on the Status page, and it should be something like 10.0.1.*. Another change you might need is to configure the AirPort Extreme to assign a static IP address to the pcWRT. So that your DMZ configuration remains valid after router reboots.

    in reply to: How to configure this extender to work with Pcwrt? #1547
    support
    Keymaster

    @akarchm01 Can you please send screenshots of the Status page to [email protected]? Please send one for direct connection and one for connection via TP-Link. Let us know which device we should be looking at. Thanks!

    in reply to: How to configure this extender to work with Pcwrt? #1545
    support
    Keymaster

    @akarchm01 You can follow the instructions for the TP-Link to set up the extender as usual. After you get the TP-Link working, connect a device to the TP-Link. Then check for the device in the “Connected Devices” section of the pcWRT. If you see it there, then it’s all good.

    There are no special requirements for parental control. As long as you can get the connection to work, the device shall be controlled either when it’s connected directly or through the TP-Link.

    in reply to: Xbox Live #1544
    support
    Keymaster

    @tbone67 This configuration should work:

    1. Set filtering mode to black list.
    2. Disable “block literal IP addresses” and “block proxy,VPN, TOR”
    3. Enable UPnP

    You can do a network test on the Xbox, and it should report “Open NAT” (or, should finish without warnings about NAT).

    If the pcWRT router is behind another router, for example, AT&T U-vers, then you need to put the pcWRT in the DMZ of the U-vers router.

    in reply to: pcWRT SSID can not be found #1541
    support
    Keymaster

    @venfam You can connect a PC to the router by wire and access the management console with http://192.168.10.1, or http://pcwrt/ (keep the trailing /). Then update the SSID and turn WiFi back on.

    If you need to reset the router, follow the steps here: http://www.pcwrt.com/forums/topic/no-login-page-at-192-168-10-1/

    support
    Keymaster

    This router has dual WiFi band (2.4GHz & 5GHz) whereas the N router is single band (2.4GHz). The wired Ethernet connection is Gigabit whereas the N router is 100Mbps. It also has more RAM than the N router (512MB vs. 64MB).

    If you have any problems, please send email to [email protected]. We’ll take care of it. Thanks!

    in reply to: pcWRT now available on dual band gigabit router #1536
    support
    Keymaster

    Stock replenishment is on the way. It will take a few days. Thanks for asking!

    in reply to: How to connect pcWRT to the Verizon FiOS router #1533
    support
    Keymaster

    You have to connect the pcWRT WAN to the Frontier LAN. Please follow these steps:

    1. Disconnect the pcWRT from the Frontier.
    2. Connect your PC to the pcWRT router.
    3. Enter http://pcwrt/ into your browser.
    4. Go to Network Settings page. Check the IP Address in the LAN section. If it is 192.168.1.x, change it to 192.168.10.1. Click Save.
    5. Router will reboot.
    6. After router powers up, connect the WAN port to a Frontier LAN port.

    If the pcWRT LAN IP address is not 192.168.1.x in step 4, then reconnect the pcWRT WAN port to a LAN port on the Frontier.

    Connect your PC to pcWRT. Your PC should get an IP address in the pcWRT LAN subnet.

    in reply to: Email Notification of Changes #1532
    support
    Keymaster

    @klawncare1239 We added this feature with version v1.22.4. Please upgrade and try it out. Thanks!

    in reply to: Allowing NATed IP's for games #1531
    support
    Keymaster

    @Sjado UPnP should be working now with version v1.22.4, released a couple of days ago. You can enable UPnP with the default settings provided with the app. It should be pretty straightforward if you want to customize the settings. Let us know if you need help.

    in reply to: How to connect pcWRT to the Verizon FiOS router #1529
    support
    Keymaster

    If the pcWRT subnet is 192.168.10.x, and your PC is connected to the pcWRT router, then your PC should get an IP address in 192.168.10.x.

    If your PC is connected by wire, you might try to disconnect the wire and reconnect.

Viewing 15 posts - 886 through 900 (of 1,270 total)