[support]

You’ll need to ssh into the router. Enter “logread -f” into the ssh session, then connect your Aria again. The “logread -f” command will print new log lines when a device tries to connect to the router.

For a successful connection, you’ll see lines like these:

Fri Jul 17 06:34:19 2020 kern.warn kernel: [ 4289.255394] ASSOC - Assign AID=1 to 2.4GHz AP 8c:70:5a:00:01:02
Fri Jul 17 06:34:19 2020 kern.warn kernel: [ 4289.261522] ASSOC - HT support STA. Update AP OperaionMode=2, fAnyStationIsLegacy=0, fAnyStation20Only=1, fAnyStationNonGF=1
Fri Jul 17 06:34:25 2020 daemon.info dnsmasq-dhcp[21721]: DHCPDISCOVER(br-lan) 192.168.101.229 8c:70:5a:00:01:02
Fri Jul 17 06:34:25 2020 daemon.info dnsmasq-dhcp[21721]: DHCPOFFER(br-lan) 192.168.10.229 8c:70:5a:00:01:02

If Wifi connection is not successful, you won’t see the DHCP lines.

[support]

Did you use a computer to set up the scale? Was the computer connected to the same guest network on the 2.4GHz band?

[support]

Can you open up the “Web Developer Tools” dialog and check what’s reported under the “Network” tab? The shortcut for the Developer Tool is usually Ctrl+Shift+I. You can access it from the browser menus too.

Navigate to the router System Settings page, then open the Developer Tools dialog. Switch to the Developer Tools Network tab.

Click on the “Check for Update” button on the System Settings page, then click on “Upgrade”. There will be a bunch of “sync_time” GET requests and two POST requests. Please send screenshots of the responses to the two POST requests to [email protected].

Switch to the Developer Tools Console tab. Do you see any errors reported there?

[support]

Are there any firewalls or proxies on the computer or in front of the router?

[support]

Your password manager might be auto-populating with a wrong password.

[support]

Each VLAN has a different IP address range. LAN has 192.168.x.x, the other VLANs have 10.x.x.x.

The WiFi passwords and the router password are managed separately. Maybe you have a password manager plugin with your browser?

[support]

The bandwidth monitor reports received and sent bytes to each device. When Internet access is blocked by a calendar, outbound communication is blocked. What you saw in the bandwidth monitor was the number of bytes received from the TV and number of bytes sent to the TV by the router (basically, the “block” page).

[support]

@bigbluesky5151 Are you running any plugins with the browsers?

[support]

Since Bluesound uses Apple Bonjour, in theory it should work with the router with mDNS enabled. Please wait for our next firmware update and give it another try then.

[support]

VLAN tagging is used when the router is connected to an Access Point or another router that sends and receives packets tagged with VLAN ids. It won’t help in this scenario (actually might break communication between the router and your device).

Maybe your music software uses broadcasting to find the music players. If that’s the case, it only works when both are on the same subnet (VLAN).

For the printer, if you manually set up printing devices using the printer’s IP address, it can reside on a different VLAN.

BTW, what’s your music streaming software?

[support]

You can try to ping the music player, printer etc from your PC. Suppose the IP address for the printer is 10.159.158.12, can you ping the IP address from a computer connected to the LAN?

If you can successfully ping the devices, then the connectivity from LAN to the devices is good. The next question is how your software discovers the devices. You may want to enable mDNS on the Network Settings page to see if that helps.

[support]

The router should display all connected devices no matter which VLAN they are connected to. Are you sure the IoT devices are successfully connected to the router?

[support]

Do you mean, when an IoT device is connected to the LAN, it is displayed in the “Connected Devices” list, but when the same device is connected to the Guest or X1 VLAN it is no longer listed under “Connected Devices”?

[support]

In both places, “Master” means that the router is the owner of the WiFi SSID. I.e., the devices are connected to the SSID provided by the router.

If the router is acting as a WiFi client, i.e., it connects to an SSID by another router, then the connection will be displayed as “Client”. But this scenario never happens to the pcWRT router. The pcWRT router always acts as a “Master”.

[support]

The router never auto-updates without your attention. “Auto update” is probably more properly called “One-click” update. I.e., you’ll need to click the “Check for updates” button to initiate the update.

[Author]

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